

Nicole Francis at CrossCountry Mortgage
Originating Branch Manager | NMLS #345159

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Tahoe City, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid...... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
I’m sharing my personal experience because it raised serious concerns for me. Nicole originally helped my partner purchase his home in Tahoe Vista. Years afterward, while I was living there with him and our daughter, I noticed that the communication...
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Great group. Smart people. Willing to get into the details. Really felt like I was in great hands the whole time -- even during some of the more challenging aspects of the transaction.
I don't do this every day, but this purchase did not seem like a typical one to me. Still, Nicole and team got it done on time!
Nicole and Shannon’s team are beyoonnndddd amazing!!!!!!🤩 Huge thank you to everyone for making our dreams come true in our first home!
Nicole and Shannon and all of their team went beyond the stars for my family. It was such an amazing experience as a first time home buyer! If I were to ever purchase again I would love to work with them and this bank.
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Reply from Nicole Francis
May 12th, 2025 05:11 AM
I'm thrilled to hear that you had such an amazing experience as a first-time homebuyer, Karina. It was a pleasure working with you, and I appreciate your kind words about Shannon and our team. We look forward to the opportunity to assist you...
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Nicole Francis at CrossCountry Mortgage has received a review with 5 star rating from Daniel H
Nicole was super available and helpful through the process
Reply from Nicole Francis
March 24th, 2025 02:29 PM
Thank you so much, Daniel! I'm really glad to hear that you felt supported throughout the process. It was a pleasure working with you, and I'm thrilled that everything went smoothly. If you ever have more questions or need assistance in the...
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Nicole got it done. I wish there had been more open communication during the process about what to expect as it would have saved me some stress but she and her team knew what to do to get it done!
Reply from Nicole Francis
January 5th, 2025 10:20 PM
Thanks for the feedback, Hayley! I'm glad you found value in the service provided by my team and I. I apologize if there seemed to be a lack of open communication during the process - it's something we'll certainly strive to improve upon. Your...
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I can't thank Nicole enough for her help. After being rejected by Wells Fargo due to an HOA insurance issue, I went to Nicole, and she was fantastic. She was incredibly patient throughout the entire process and went above and beyond to help...
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Reply from Nicole Francis
November 13th, 2024 08:18 PM
I'm truly thrilled to hear that you had such a positive experience, Dongjing! It was my pleasure to assist you throughout the process and navigate that HOA insurance issue. Hearing feedback like this makes all the hard work worthwhile. If you...
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Nicole and her team are amazing. Very easy and friendly to work with. Nicole is very knowledgeable and creative with finding ways to get you the best loan possible. Buying a home includes a lot of detailed steps and hard work with a lot of...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Tahoe City, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #345159 | Branch NMLS #2340529
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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426
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 345159
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095