

Nicholas Smith at CrossCountry Mortgage
Loan Officer | NMLS #2328036

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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amazing, communication was top notch and was readily available to Help me. Very professional, would use again. Thanks!!
Reply from Nicholas Smith
November 10th, 2025 02:11 PM
I’m pleased to know that you found the communication effective and that I could be available to assist you. Your kind remarks about my professionalism mean a lot. Thank you for your positive feedback and trust in my services at CrossCountry...
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They need to find all the hidden stuff before taking weeks to get it all sorted out like flood insurance for mobile homes that are included in home owners insurance with flood included that took the longest.
Nicholas was very informative and helped me through the process. Absolutely the greatest loan officer I have ever dealt with.
Mr. Smith was so helpful and so polite. Aways answered my question
Reply from Nicholas Smith
September 13th, 2025 02:38 AM
I appreciate your kind words about our interaction. Answering your questions and being of assistance throughout the process is something I strive for. Thank you for your feedback and the opportunity to support you with CrossCountry Mortgage....
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The process was very straight forward, communication was great, and the overall experience was very easy.
Reply from Nicholas Smith
August 11th, 2025 01:38 PM
I'm glad to hear that the process was straightforward and that you found the communication effective. Making the experience easy for you is always my goal. Thank you for your feedback and trust in CrossCountry Mortgage.
Nick Smith has been on point with the entire process.
I listed all my comments on the survey. Nick was GREAT and I give 5 stars in all areas. Please read my comments on the original survey. If I need any assistance going forward Nick told me to call him and that if any future developments could...
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Nick was great with our HELOC refi. He worked very hard to move us through the process. I'm no stranger to the Refi process as this CCM HELOC included a previous Loan Depot HELOC. As you know, this process can be very weary and intense. At...
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Reply from Nicholas Smith
May 31st, 2025 02:26 PM
I'm thrilled to hear about your positive experience with the HELOC refinance process. It was my pleasure to assist you and ensure everything went smoothly. Your kind words about my dedication and professionalism are truly appreciated. Thank...
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Great communication and updates.
Reply from Nicholas Smith
May 10th, 2025 03:47 PM
I'm glad to hear that you appreciated the communication and updates throughout the process. It was a pleasure working with you, and I'm grateful for your positive feedback.
We accomplished what we set out to do
Reply from Nicholas Smith
April 18th, 2025 09:35 PM
I'm pleased to hear that we were able to achieve your goals. It was a pleasure assisting you through the process. Thank you for your feedback.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2328036 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2328036
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095