Nella Butchbaker, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
Baker College
I’m Nella Butchbaker, a Mortgage Loan Officer with over a decade of experience, proudly helping clients across Michigan and Indiana. Since 2013, I’ve made it my mission to provide clear, honest guidance through every step of the home loan p... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
As first time home buyers Nella provided everything we needed to best understand the process. Her communication skills were spot on and always very quick answering all our questions. Nella most importantly helped us get rid of nerves and guide...
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As first time home buyers Nella provided everything we needed to best understand the process. Her communication skills were spot on and always very quick answering all our questions. Nella most importantly helped us get rid of nerves and guide...
read more
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Steven, I'm thrilled to hear that you had a great experience as first-time home buyers with me in Ruoff Mortgage. It's my goal to make the process as understandable and as quick as possible, and I'm glad I could be of assistance. I'm particularly...
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As first time home buyers Nella provided everything we needed to best understand the process. Her communication skills were spot on and always very quick answering all our questions. Nella most importantly helped us get rid of nerves and guide...
read more
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm delighted to hear about your positive experience, Jonathan. As a first-time home buyer, it can be quite overwhelming, so I'm glad I could provide the guidance and reassurance you needed. Your satisfaction is of utmost importance to me and...
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Nella was amazing to work with. You can tell that this is more than a job for her. She was very knowledgeable, super responsive, and went above and beyond to make sure that we were comfortable and understanding during every process. 100% Nella...
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Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much for this incredible review! Your trust and kind words mean the world to me, and I couldn't be happier for you and your family. Congratulations, and thank you for letting me be part of this special moment!
Nella was amazing to work with. She is very detailed and loves the questions. You will not be disappointed at all! Very happy!
Reply from Owner
October 16th, 2024 03:37 PM
I'm thrilled to hear that you had such a positive experience, Sarah! Your review made my day. Here at Ruoff Mortgage, we strive to provide top-notch service and love helping our clients with all their questions and mortgage needs. Your satisfaction...
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Your loan officer was just amazing and did such a wonderful job.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much Zak!!! It was such a pleasure helping you and your family!!!
Nella was so attentive and knowledgeable. She answered our questions before we even asked them. She was so kind and helpful through the entire process. She laid everything out during the process to make it easy and manageable with our busy...
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Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much for your kind words! It was a true pleasure working with you and helping your family secure your dream home!! You absolutely deserve it! I’m glad I could support you throughout the process and make things easier during any...
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Nella is a 100% on top of it all. She has helped us get where we needed to be, to buy a home. She answered any questions we had, even if we thought it was a silly one! She took the stress level down so much. I would highly recommend Nella when...
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Reply from Nella Butchbaker- Ruoff Mortgage NM...
October 31st, 2024 03:34 PM
Sarah, you've absolutely made my day with your kind words! There's no such thing as a silly question in my book, and I'm thrilled to hear that I could help take some stress off your plate during your home buying journey. Thank you for trusting...
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There is no better lender than Nella. She takes care of her clients on a personal level and will not settle until things are made right for them!She has a passion for lending, it's not just a job for her and you can tell in each and every deal...
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There is no better lender than Nella. She takes care of her clients on a personal level and will not settle until things are made right for them!She has a passion for lending, it's not just a job for her and you can tell in each and every deal...
read more
Reply from Owner
October 14th, 2024 03:26 PM
Thank you so much for your incredible review! I’m truly honored by your kind words.
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About
I’m Nella Butchbaker, a Mortgage Loan Officer with over a decade of experience, proudly helping clients across Michigan and Indiana. Since 2013, I’ve made it my mission to provide clear, honest guidance through every step of the home loan process. Whether you’re buying your first home, refinancing, or exploring options, I’m here to make it smooth and stress-free. I believe in strong communication, quick responses, and building real relationships with my clients and partners. Let’s make your homeownership goals a reality together
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
FHA Loans
VA Lending
Credit Analysis
Cash Out Refinance
Construction Loans
USDA Loans
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Education
- Baker CollegeAccounting and Business/ManagementBachelor of Business Administration (BBA)Sep 2009 -May 2014
Positions
- Sturgis Bank - Vice President Loan OfficerMar 11th, 2013 - Nov 21st, 2022
Memberships
- BCAR
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2013
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1481486
Hobbies
- Exercising
- Running
- Working out
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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