Nathan Burrell at CrossCountry Mortgage

Name: Nathan Burrell at CrossCountry Mortgage
Address: 4068 Rural Plains Cir Suite 140, Franklin, Tennessee, 37064
Telephone: +1-615-812-2884
Rating: 4.64

Regional Vice President | NMLS #208302

4.64

(55)

Mortgage

Mortgage Loan Officer

Contact Info

(615) 628-7801

Franklin, TN

https://www.ccmfranklin.com/

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4.64

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4.64

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I don't know if it's the underwriter solely at fault, but a week before closing we were forced to get a new engineers report that had very similar language to a previous report. Neither I nor the listing agent have ever been asked to provide...

Communicate from underwriting to loan handeler caused multiple problems with sending the wrong closing disclosures which caused a panic at the last minute with a $7000 increase in closing cost. Otherwise great team all around. Talked us through...

Reply from Nathan Burrell

June 18th, 2026 04:29 PM

Zacary, I appreciate your feedback and am glad to hear that my team was able to guide you through each step and address all your questions. I apologize for the communication issues that led to last-minute challenges with the closing disclosures....

This was a unique property. We fell in love with it. Nathan and his team stuck with me and my family and found a way to get us into our dream home.

Reply from Nathan Burrell

June 8th, 2026 07:30 PM

Nathan, I'm happy to hear that you fell in love with the unique property and that my team and I could help you find a way into your dream home. Your satisfaction means a lot to us, and we're thankful for your trust in us throughout the process....

Dear Nathan, Jay, Christian, Sha, and Kacey,I wanted to sincerely thank each of you for all of your hard work, patience, and support throughout my mortgage process. I know there were a lot of moving parts involved, and I truly appreciate the...

Reply from Nathan Burrell

June 8th, 2026 01:58 PM

William, I'm grateful for your kind words and the appreciation you've expressed for our team. It's wonderful to know that our communication and professionalism made your mortgage process smoother. Your acknowledgment of everyone's efforts truly...

All your team is very responsive and professional. They walked me them from start to finish. It took Jay over a year working with me patiently. Thanks to all of you!

Reply from Nathan Burrell

May 19th, 2026 04:44 PM

Dale, I'm pleased to hear that you found our team responsive and professional throughout your journey. It's great to know that Jay's patience and dedication over the year helped guide you through the process. Thank you for your kind words,...

Professional

Reply from Nathan Burrell

May 4th, 2026 07:07 PM

Samuel, I'm grateful for your feedback. It's good to know that you found my services professional. If you need any further assistance, please feel free to reach out.

Everyone involved walked us through this whole process. this was all uncharted waters for hs us . Super smooth

Reply from Nathan Burrell

April 7th, 2026 04:51 PM

Aaron, navigating new territory can indeed be a challenge, but I'm glad to hear that the process felt smooth for you. Guiding you every step of the way is something I take seriously, and it's great to know it made a positive difference. If...

Nathan, Jay and the entire team have been amazing from the start. They took the time with our application, asking questions and making sure they understood our circumstance which was very important to us. We couldn't have asked for a better...

Reply from Nathan Burrell

March 9th, 2026 08:33 PM

Dawn, I’m glad to hear that you felt supported throughout your application process. Taking the time to understand your unique circumstances is something I prioritize, and I'm pleased Jay and the team could assist in making your dream home a...

Jodi Boord needs to be terminated immediately! The week of closing we basically had to submit a large portion of our documents again, and when we did, we had to submit several of them multiple times because she kept coming back telling us we...

Nathan and his team were very responsive, informative and extremely helpful throughout the loan process Will definitely recommend to family and friends

Reply from Nathan Burrell

December 29th, 2025 08:58 PM

I'm really pleased to hear that you found my team and me responsive and informative throughout your loan process. Your recommendation to family and friends means a lot. If there's anything more I can assist you with in the future, please don't...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #208302 | Branch NMLS #2387909

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage