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Natalee Berry - Branch Manager | NMLS # 187097 in Plano, TX

Natalee Berry

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Branch Manager | NMLS # 187097

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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Range
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5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • FTP
    C
    Catherine A
    Prosper, TX
    Posted on August 1st, 2020 10:45 PM
    We love to the speed of how you got back to us, especially when we were in major time crunch mode! We knew we could rely on you to reply quickly and help us with whatever we needed. Thank you so much!
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    W
    William A
    Arlington, TX
    Posted on July 28th, 2020 02:21 AM
    It was a smooth loan process
  • FTP
    M
    Michael C
    Lantana, TX
    Posted on July 25th, 2020 02:09 AM
    I worked with team on my original purchase of my home and they were wonderful and to get all this done on my refinance during these trying times they were equally as great!
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    D
    Deysee R
    Katy, TX
    Posted on July 25th, 2020 12:50 AM
    Natalee is great to work with. She is patient and helpful. No matter how many questions I may have she answers them all. I know I am not the only person reaching to her but she makes it seem like I am the only one. I can’t recommend her enough....
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    Debbi H
    Mansfield, TX
    Posted on July 21st, 2020 10:57 PM
    Everyone was helpful and responsive. The transaction went pretty smooth and when something did come up it was handled quickly.
  • FTP
    C
    Colton J
    Royse City, TX
    Posted on July 19th, 2020 12:58 PM
    My wife and I had a lot of questions since this was our first home. There were times that we had no idea what to do and Natalee took time with us to explain the process. She did not rush us in anyway and made sure we understood what was going...
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    R
    Robert S
    Richardson, TX
    Posted on July 17th, 2020 01:51 AM
    Natalee and her team were very easy to work with. I knew our current economic conditions could provide an opportunity for savings through a mortgage refinance. We worked with Jordan Ward who was very accommodating without ever making us feel...
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    K
    Kevin A
    Little Elm, TX
    Posted on July 13th, 2020 10:55 PM
    Well of course walking in the door of our new home and that the customer service was remarkable
  • FTP
    D
    Daffney H
    Forney, TX
    Posted on July 13th, 2020 09:23 PM
    Natalee was very knowledgeable and was able to explain the information to me in a way that was understandable.
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    David L
    Fate, TX
    Posted on July 13th, 2020 03:09 AM
    see previous
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
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    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 187097
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”