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Natalee Berry - Branch Manager | NMLS # 187097 in Plano, TX

Natalee Berry

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Branch Manager | NMLS # 187097

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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Range
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5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • FTP
    S
    Shannan S
    Rowlett, TX
    Posted on October 22nd, 2020 03:13 PM
    The refinance process was so easy and Natalee's team is very thorough. They were all great with walking me through the process and explaining each step that was needed along the way!
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    R
    Robert M
    Rockwall, TX
    Posted on October 21st, 2020 01:38 PM
    Everyone is quick on communication, clear on what they need, and happy to get the refinance done in a timely manner. We have used Natalee's team three times now and its always been a great experience.
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    C
    Christian S
    N. Richland Hills, TX
    Posted on October 18th, 2020 03:38 PM
    How they were ready with everything we needed and were always ready to help with what paper work we needed
  • FTP
    C
    Clinton S
    Royse City, TX
    Posted on October 18th, 2020 12:33 AM
    Overall communication could have been better. The overall process was good but communication was poor.
  • FTP
    C
    Clifford S
    Fort Worth, TX
    Posted on October 9th, 2020 02:45 PM
    The communication with the team and their ability to answer clients questions are great
  • FTP
    B
    Bradley W
    Arlington, TX
    Posted on October 7th, 2020 05:06 PM
    All the items and time and things worked well and the people and staff were very helpful.
  • FTP
    J
    Julie W
    Arlington, TX
    Posted on October 7th, 2020 02:46 PM
    She constantly communicated with us and made everything run smoothly!
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    Tiffany R
    Wills Point, TX
    Posted on October 5th, 2020 01:04 AM
    I’m an over thinker so I had soooo many questions and she answered all of them! Right away! Made me feel like I was a priority! Thank you for that !
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    M
    Monica S
    Fort Worth, TX
    Posted on October 1st, 2020 11:42 AM
    Natalee and her team did an amazing job throughout our entire home buying process! Despite encountering some roadblocks and detours along the way, she kept us moving forward and continued on to make the mortgage process happen quickly without...
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  • FTP
    C
    Chad F
    Burleson, TX
    Posted on September 29th, 2020 01:32 AM
    Service first was a great company to work with! Everyone that was working on my refianance was very knowledgeable and helped walk me through every step. They were also able to save me a ton of money!
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
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    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 187097
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”