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Natalee Berry - Branch Manager | NMLS # 187097 in Plano, TX

Natalee Berry

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Branch Manager | NMLS # 187097

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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Range
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5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • SFTP
    J
    Judith P
    Heartland, TX
    Posted on May 18th, 2023 10:59 PM
    It’s didn’t seem as bad as others make it seem. You gave us options and made it possible to be first time home buyer’s.
  • SFTP
    A
    Allen M
    Heartland, TX
    Posted on May 18th, 2023 10:51 PM
    Something where off, but communication was good, keeping updates on things.
  • SFTP
    J
    Jason M
    Rowlett, TX
    Posted on May 12th, 2023 03:40 AM
    Comunication was key! I appreciated that I could ask questions and gets answers I didn't have to wait for. Huge plus in my book. Very friendly, knowledgeable and always helpful!
  • SFTP
    K
    Kenneth O
    Princeton, TX
    Posted on April 29th, 2023 05:22 AM
    Natalee and the entire team at Service First Rockwall went above and beyond to get my loan approved quickly and answered every question I had along the way on my first home buying experience. I am truly grateful to all involved. Natalee worked...
    read more
  • SFTP
    N
    Nadia L
    Dallas, TX
    Posted on April 18th, 2023 11:43 PM
    Excellent customer service/support. Very knowledgeable and friendly.
  • SFTP
    D
    Donna G
    Trinity, TX
    Posted on April 12th, 2023 01:22 PM
    Communication, the app so I could upload documents and check status, and having Natalee's cell for any questions I had.
  • SFTP
    S
    Sydney N
    Rockwall, TX
    Posted on April 12th, 2023 12:59 PM
    The people and communication with being a first home buyer.
  • SFTP
    B
    Benjiman H
    Caddo Mills, TX
    Posted on March 27th, 2023 03:49 PM
    Natalee was very efficient and was an excellent help through this process
  • SFTP
    N
    Natali H
    Caddo Mills, TX
    Posted on March 25th, 2023 02:12 AM
    The overall experience was so easy and smooth!
  • SFTP
    A
    Andrew M
    Saginaw, TX
    Posted on March 12th, 2023 02:32 AM
    Amazing team, quick communication, clear, patient and helpful.
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
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    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 187097
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”