Nancy Shelton
Swyfft Billing Team
Swyfft uses patented analytical methods and unique data sources to more accurately assess the risks to your home and property. In most cases, this enables us to provide a premium quote in a few seconds using just your address, and we can us... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Nancy is outstanding. Helped my service item instantly. I love her energy and attitude. Thank you Nancy and Swyfft team!
Reply from Nancy Shelton
December 18th, 2025 07:22 PM
I appreciate your feedback, Debbie! I'm really pleased to hear that I could assist you with your service item so swiftly. Your positive words about my energy and attitude mean a lot to me. If there's ever anything else you need, please feel...
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Great, she helped me solve the problem the client had.
Thank you, I appreciate you!!
Reply from Nancy Shelton
December 18th, 2025 07:23 PM
I'm glad I could assist and resolve the issue effectively for you and your client. Your appreciation means a great deal to me! If there's anything else I can help with, feel free to reach out.
I had a great experience. I was treated with kindness and everything was resolve.
Reply from Nancy Shelton
October 27th, 2025 08:10 PM
Jo-Ann, I'm glad to hear that your experience was a positive one. It’s important to me that everyone feels treated with kindness and has their concerns resolved efficiently. If you have any other questions or need further assistance, I'm here...
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Nancy Shelton went above and beyond to help me .She showed more concern than my agent .
Reply from Nancy Shelton
August 21st, 2025 08:27 PM
Cheryl, thank you so much for your kind words! I'm truly glad I could assist and provide the support you needed. Your experience is important to me, and I'm happy to know that you felt cared for. If there's anything else I can help with, please...
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Nancy helped me to process a payment and she was very helpful and answered all my questions.
Reply from Nancy Shelton
August 21st, 2025 08:29 PM
Thank you, L, for your thoughtful review. I'm really pleased to hear that I could assist you with processing your payment and answer all your questions. It's important to me that you feel supported and informed throughout the process. If there's...
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Nancy was a pleasure to work with and help get a rtefund issues resolved with the highest professionalism and kindess
Reply from Nancy Shelton
February 27th, 2025 05:23 PM
Thank you so much, Michael! I'm really glad I could help and make the process smooth for you. It was a pleasure working with you as well. If you ever need anything else or have more questions in the future, don't hesitate to reach out. Your...
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Nancy's personality and professionalism
Reply from Nancy Shelton
November 19th, 2024 07:21 PM
I'm thrilled to hear that you had such a positive experience, Emma! Your feedback is greatly appreciated. It's always my goal to provide a professional and personable service, so I'm glad to know I hit the mark for you. If you have any further...
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I was very happy with the customer service I received from Nancy in the billing department.
Reply from Nancy Shelton
November 19th, 2024 07:24 PM
Thank you so much, Keisha, for your kind words and the 5-star rating! I'm thrilled to hear that you were happy with the service you received from me at Swyfft's billing department. It's my goal to provide excellent service for each customer,...
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She was kind and got all of the information I needed.
Reply from Nancy Shelton
November 19th, 2024 07:25 PM
I'm thrilled to hear that you were satisfied with the service provided, Katie. It was a pleasure to help you with your reinstatement. Your kind words and positive rating of 4.66 stars mean the world to everyone here at Swyfft. We strive to...
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Nancy was extremely patient and responded to my concerns. In responding she was also detailed in helping me understanding this Billing. She did an outstanding job.
Reply from Nancy Shelton
November 19th, 2024 07:27 PM
Thank you so much for your kind words, Patricia. I'm really pleased to hear that you appreciated my detailed explanations and found them helpful in understanding your billing. I strive to make sure all our customers at Swyfft feel supported...
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About
Swyfft uses patented analytical methods and unique data sources to more accurately assess the risks to your home and property. In most cases, this enables us to provide a premium quote in a few seconds using just your address, and we can usually offer you a lower premium, too.
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