Morgan Mack at CrossCountry Mortgage

Loan Officer | NMLS #2765264

4.8

(9)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 340-7395

Cleveland, OH

https://www.ccm.com/morgan-mack

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4.8

(9)

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4.79

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Mack takes care of business. I appreciate everything she done for me during the transaction of my new home.

Morgan and her team were amazing to work with every step of the process . We had an unusual situatio, and yet it all went smoothly. Morgan explained all of our options and came up with a best fit plan for us.

From start to finish, our experience with Morgan Mack and her team has been exceptional! She was phenomenal with every step of the loan process, especially since our situation was unusual. We’re located in Michigan and purchased a home in Oklahoma....

Morgan's communication, professionalism, and knowledge was outstanding. She kept me and the client in the loop the whole time and made the transaction feel effortless.

Reply from Morgan Mack

July 27th, 2026 08:10 PM

Brian, I'm pleased to hear that my communication, professionalism, and knowledge made the transaction feel effortless for you and your client. Thank you for your kind feedback and for trusting me with this process.

My home loan refinance experience was seamless and stress-free—the team made the entire process quick and straightforward, and I ended up with a rate that's going to save me thousands

Reply from Morgan Mack

July 20th, 2026 12:36 PM

Dawn, I'm happy to know that your refinance experience was seamless and stress-free. It's great to hear that the process was beneficial for you, and I appreciate your feedback on the team's efforts.

She's was excellent!

Reply from Morgan Mack

July 13th, 2026 05:00 PM

Brandon, I'm glad to hear that you found my assistance excellent. Thank you for taking the time to share your feedback!

In this process there were a lot of moving pieces, anxious nights and frustrating days; some created by us and others by members of here team. But through this entire process Morgan communicated with us with updates, necessary documentation...

Reply from Morgan Mack at CrossCountry Mortgag...

July 6th, 2026 02:59 PM

Thank you so much! Your kind words truly mean the world to me.It was an absolute privilege to be part of such an important milestone for you and your family. I know the homebuying process can be filled with unexpected challenges, but I'm grateful...

Morgan was so outstanding from the very beginning of speaking with her to the very end. She answered every question we had, and if she was busy with someone else, she was quick to return a phone call or text message. We appreciate her dedication...

Reply from Morgan Mack

May 11th, 2026 05:05 PM

Brandon, I'm grateful for your kind words and am pleased to hear that you felt supported throughout the process. It was a pleasure to assist you, and I'm happy that we could share some laughter along the way. Thank you for your recommendation!...

Morgan was amazing. Super friendly and responsive. By far, the easiest refi I've done. I would definitely recommend her to others. She made the process so easy and answered all questions in a timely manner.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2765264 | Branch NMLS #3029

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Conventional Home Loan

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Year Started

2003

Time Zone

Eastern Standard Time (EST)