Monica Rucker
Loan Officer | NMLS# 514513
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Monica and her team were fantastic…
Reply from Monica Rucker
May 29th, 2024 04:18 PM
Thank you Jonathan! We love our clients, and we try our best to show just how much we appreciate each and every one! It was our pleasure to help guide you through this process!
Monica and Crystal were easy to get in contact with, and always super helpful with any questions that we had.
Reply from Monica Rucker
May 29th, 2024 04:17 PM
Seth- We do our absolute best to be available as often as possible for our clients, and we are so grateful to have had the opportunity to answer any and all questions! It is our job to help guide you through this process, and we love doing...
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I enjoyed working with you very much. Y’all were great people to me, and I have referred you to my neighbor when her place goes up
Reply from Monica Rucker
May 29th, 2024 04:13 PM
We enjoyed working with you! It is absolutely our pleasure to help our clients get into their home, and to help guide them through this process! We were happy to stand by you in this journey! Thank you Julie!
Easy communication and no surprises
Reply from Monica Rucker
May 20th, 2024 04:17 PM
Thank you Brian for trusting us through out this process, and allowing us to help guide you through this process! We try our best to make sure communication is maintained and clear, surprises are not fun! Ha!
Very helpful throughout the process.
Reply from Monica Rucker
May 20th, 2024 04:16 PM
Thank you Eva! We are so glad we could be there to help guide you through this process! Helping people find and get into their home is our favorite thing! :)
They were informative and help me through the steps…
Reply from Monica Rucker
May 20th, 2024 04:14 PM
Thomas- Thank you so much, it was our pleasure to help guide you through this process! We are more than happy to walk anyone through the steps, and it is our goal to make sure that communication is maintained and clear throughout the transaction!...
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Communication was on-going and you all were reachable by text and email, which is preferred over phone.
Reply from Monica Rucker
May 20th, 2024 04:12 PM
Hey Rachel! We do our very best to be available for all of our clients as often as possible! It is our goal to make sure you know what's going, and maintain that open line of communication!
Monica was the best at communicating with us and always found a way to meet our needs and helping us learn through the process of purchasing our home.
Reply from Monica Rucker
May 7th, 2024 03:30 PM
Thank you Hannah! It was our pleasure to help guide you through this process and we are so happy for you! Congratulations!
Would have been better if there was better communication, had to call several times just to get a brief phone call back
Reply from Monica Rucker
May 29th, 2024 04:20 PM
Thank you so much for the review Ty, we're so sorry to hear that we didn't give you the experience you expected. We appreciate the feedback, and will do our best to improve our process and make sure communication continues to be kept at the...
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The ability to ask questions no matter how big or small regarding the loan, also the help received when trying to get the correct forms sent over .
Reply from Monica Rucker
May 7th, 2024 03:28 PM
Thank you Kenneth! We welcome all questions--communication is one of the most important values in our industry, and we are so happy to have had the opportunity to help guide you through this process!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
Specialities
Mortgage
Home Financing
House Financing
Mortgage Advising
Veteran Home Financing
First Time Home Buyers
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 514513
Hobbies
- Helping people find their forever home!
- Being a mom!
- Making a house a home!
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures