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Mona Sarno at CrossCountry Mortgage
Senior Mortgage Loan Officer | NMLS #60082

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Everything really professional
Reply from Mona Sarno
May 11th, 2026 02:06 PM
Andres, I appreciate your positive feedback. I'm glad to hear that you found everything to be professional. If you have any further questions or need assistance, feel free to reach out.
Mona was exceptional from start to finish. She made a complex process feel clear and manageable, stayed on top of every detail, and kept everything moving without delays. Her communication was consistent, proactive, and transparent, which gave...
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Reply from Mona Sarno at CrossCountry Mortgage
April 28th, 2026 02:53 PM
Monica, I'm grateful for your kind words and am pleased to know that my efforts made the process smooth for you. Consistent communication and attention to detail are important to me, so it's nice to hear they had a positive impact. Thank you...
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She was great to work with throughout the entire mortgage process. Communication was clear, timely, and professional from start to finish. She made sure we understood each step, answered our questions quickly, and helped keep everything moving...
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Reply from Mona Sarno at CrossCountry Mortgage
April 24th, 2026 01:46 PM
Justin, I'm glad to hear that the mortgage process was clear and manageable for you. Ensuring that communication is timely and professional is important to me, and I'm pleased I could assist you in navigating each step smoothly. Thank you for...
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Mona was an incredible partner to me throughout the entire home purchase process. She was so proactive in communicating the process, tasks and timeline which made me feel confident with our loan application. She is a true expert in her field...
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Reply from Mona Sarno at CrossCountry Mortgage
April 23rd, 2026 01:11 PM
Eileen, I'm so glad to hear that you felt confident and supported throughout your home purchase journey. It's important to me to provide clear communication and assistance at every step. Your kind words about my expertise and responsiveness...
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Mona was extremely helpful when organizing my finance options. She was always available to discuss issues and provided clear and easy to understand information. The process was smooth and the results were excellent. I would recommend Mona to...
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Reply from Mona Sarno at CrossCountry Mortgage
April 23rd, 2026 01:11 PM
Andres, I'm glad to hear that the process went smoothly and that you found my assistance helpful in organizing your finance options. It's important to me that my clients feel informed and supported every step of the way. Thank you for your...
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Excellent service, time and time again. Mona is personable, and what I mean by that is that she does not treat you like a file number but a human being. In the age of automation, it's nice to have a personal touch to this process that she does...
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Reply from Mona Sarno at CrossCountry Mortgage
April 1st, 2026 09:44 PM
AnTuan, it's wonderful to hear that you felt a personal connection during our work together. Prioritizing a human touch in our interactions is something I always strive for, especially in today’s automated world. I'm glad that it made the process...
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Great communication during the whole process from start to finish! Always gets my clients to the closing table!!
Reply from Owner
March 12th, 2026 01:12 PM
Derek, I'm glad to hear that the communication met your expectations throughout the process. Assisting you in getting your clients to the closing table successfully is important to me. Thank you for sharing your feedback, and I look forward...
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Great communication with both clients and agents. She is always available or calls or emails very promptly everytime!
Reply from Mona Sarno
March 18th, 2026 06:18 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
My experience with Mona Sarno exceeded my expectations. She was with me every step of the way throughout the home-buying and closing process, and her dedication truly stood out. Mona was always available whenever I needed her—even late in the...
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Reply from Mona Sarno at CrossCountry Mortgage
March 12th, 2026 01:12 PM
Thank you for sharing your experience, Bon. It's rewarding to know that my support and responsiveness made a positive impact during your home-buying process. Ensuring you felt confident and informed throughout each step was important to me....
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Mona is a great mortgage broker. Mona made the process easy and once she had all the information. Bam approval do to her diligence and looking 5 steps ahead of the process. Thank you Mona and we'll be doing a refi once rates come down.
Reply from Mona Sarno at CrossCountry Mortgage
March 12th, 2026 01:11 PM
Mike, it's great to know that the process went smoothly and that I could help secure your approval quickly. I appreciate your confidence in my ability to look ahead and anticipate the steps needed for a successful outcome. Please feel free...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #60082 | Branch NMLS #1623515
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage - Senior Mortgage Loan Officer Jun 26th, 2019 - Current
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- 60082
- CA, DE, FL, GA, MD, MI, NC, NJ, PA, VA, TX
Awards
Achievements
- Multi Million Dollar Award Recipient for Each Quarter of 2023, 2024 and 2025
Hobbies
- Traveling, Cycling, Pickelball, Baking and Cooking,
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095