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Mitchell Jones - VP/ Senior Loan Officer | NMLS #1460999 in Tucson, AZ

Mitchell Jones

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VP/ Senior Loan Officer | NMLS #1460999

Nova Home Loans
After attending College Mitchell started his career in the automotive industry where he spent thirteen years. During that time, he learned how customer service is an opportunity to exceed clients’ expectations while providing great service.... Show More
Nova Home Loans
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Overall Ratings
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Reviews from Web
  • Encompass
    J
    James G S
    Vail, AZ
    Posted on March 31st, 2026 01:48 PM
    The step by step processes were explained well and made the experience fairly easy. The team that I was assigned worked well together.
    Reply from Mitchell Jones
    March 31st, 2026 02:55 PM
    thank you!
  • Encompass
    L
    Lisa B
    Oro Valley, AZ
    Posted on March 31st, 2026 01:11 PM
    Prompt and professional. Knowledgeable and amazing service!
    Reply from Mitchell Jones
    March 31st, 2026 02:55 PM
    Thank you!
  • Encompass
    J
    Jamie J
    Tucson, AZ
    Posted on March 25th, 2026 01:58 PM
    Mitchell was great whenever we had questions and very quick with reponses. The problem we had is there was no communication on who we were working with. We would get random emails fom people saying hi sign these papers. Then really no direction...
    read more
    Reply from Mitchell Jones
    March 30th, 2026 01:58 PM
    I appreciate your feedback, Jamie. I'm glad to know that my responsiveness was helpful during the process. Your insights about the communication experience are valuable, and I'll certainly take them into consideration to enhance clarity and...
    read more
  • Encompass
    M
    Mara M
    Scottsdale, AZ
    Posted on March 11th, 2026 03:33 PM
    Mitch is hands down the best of the best in the hardest of hard situations. He he consistently shows up, professional on point, calm, and patient. I highly recommend him anf and his team!
    Reply from Mitchell Jones
    March 11th, 2026 03:36 PM
    Thank you Mara!!!!
  • Encompass
    L
    Leroy S M
    Scottsdale, AZ
    Posted on March 11th, 2026 01:07 PM
    I can't say enough about Mitch! He went over and above to help me get this loan done. It was a pleasure working with Mitch and Nova Home Loans
    Reply from Mitchell Jones
    March 11th, 2026 02:50 PM
    Thank you for the kind words. mj
  • Encompass
    J
    Jarin E
    Tucson, AZ
    Posted on February 26th, 2026 05:28 PM
    Everything
    Reply from Mitchell Jones
    February 26th, 2026 05:31 PM
    thank you! mj
  • Encompass
    M
    Marni A
    Tucson, AZ
    Posted on February 19th, 2026 03:48 PM
    Mitch and his team do a excellent job for all of my clients.
    Reply from Mitchell Jones
    February 19th, 2026 03:50 PM
    Thank you, Marni! mj
  • Encompass
    S
    Stanley A W
    Tucson, AZ
    Posted on February 19th, 2026 01:30 AM
    Mitch had supplied my ofiginal financiang when I bought my home. He followed up on my request for info awhile ago, and then he called me when he found what I was looking for, and I decided to do my refinancing with him, and I am very, very...
    read more
    Reply from Mitchell Jones
    February 19th, 2026 02:58 PM
    Thank you for the kind words.
  • Encompass
    D
    Della F D
    Tucson, AZ
    Posted on February 9th, 2026 05:03 PM
    Mitchell went above & beyond to help me with this loan. There were so many unexpected issues & he never gave up on me. I appreciated everything he did for me, totally awesome! Thanks again Mitch!!
    Reply from Mitchell Jones
    February 9th, 2026 05:13 PM
    Thank you for the opportunity!!!
  • Encompass
    N
    Natalie R K
    Oro Valley, AZ
    Posted on February 6th, 2026 03:04 AM
    Communication problems need to be resolved -- it wasn't just an issue of technology, but rushed and inattentive management.
    Reply from Jason Rose
    February 6th, 2026 05:17 PM
    Ms. Koch, Thank you for taking the time to complete the review. I sincerely apologize for the frustration you experienced with the process and communication. Purchasing a HUD property can introduce additional layers and delays, and when combined...
    read more
  • 21–30 of 510
    About
    After attending College Mitchell started his career in the automotive industry where he spent thirteen years. During that time, he learned how customer service is an opportunity to exceed clients’ expectations while providing great service. Over the years, Mitchell has counseled many families on how to purchase and refinance their homes. Much of his business comes from repeat clients, client referrals, and realtor referrals. As you may know, the mortgage industry has changed immensely. How do you know who will best help you through this process with honesty and integrity? Mitchell’s repeat customers say that his attention to detail made simple and complex transactions effortless, and they appreciated his honest and straightforward approach.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    FHA Loans
    VA Loans
    Conventional Loans
    First Home Buyer Loans
    Refinance Loans
    Bank Statements, DSCR, no ratio, STR - Non-QM
    USDA Loans
    Jumbo Loans
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    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    1980

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • AZ
    • NMLS #1460999
    Hobbies
    • Family
    Disclaimer
    Mitchell Jones, VP/Senior Loan Officer, NMLS #1460999 | Nova Financial & Investment Corporation, DBA NOVA® Home Loans, NMLS #3087 | BK 0902429 | Equal Housing Opportunity