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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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5.0
Encompass
H
Henry E K
Splendora, TX
Posted on February 22nd, 2023 04:02 PM
Being patient with me
5.0
Encompass
D
Daniel A K
Spring, TX
Posted on December 21st, 2022 02:15 PM
Mike was professional and friendly. He was always available when needed and never hesitated to answer any questions through the long process of buying a home. I’ve heard many horror stories but Mike made our process easy!!!
5.0
Encompass
B
Bailey A
Humble, TX
Posted on September 19th, 2022 02:05 PM
I am a young first time homebuyer so I basically knew absolutely nothing about how this whole process went, Mike answered all of my questions in a way that I could understand and gave me so many options to help me choose which loan was best...
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5.0
Encompass
D
Devin M P
Lufkin, TX
Posted on September 1st, 2022 12:41 PM
The speed of the process!
5.0
Encompass
L
Loranna L S
Kingwood, TX
Posted on July 14th, 2022 01:57 AM
Mike was always available, knowledgeable, supportive and make it all happen seamlessly. Thank you, Mike and your team for going above and beyond and making it all happen in a short period of time. We are grateful.
5.0
Encompass
I
Irene M G
Conroe, TX
Posted on June 22nd, 2022 07:24 PM
Mr. Mike Marshall is a man of his word and he treats his clients with dignity and respect. Professionalism like this is hard to come by, and I appreciate him.
5.0
Encompass
C
Chester L G
Conroe, TX
Posted on June 22nd, 2022 01:08 PM
Mr. Marshall is very professional and was always avaliable for anything we needed. He we r above and beyond to ensure we were comfortable with the process.
5.0
Encompass
J
Jerry B
Conroe, TX
Posted on April 28th, 2022 11:59 PM
Mike is very knowledgable and very responsive anytime I reached out for advice or information.
4.5
Encompass
G
Gracie L C
Conroe, TX
Posted on April 26th, 2022 12:50 AM
We are First time home buyers. Mike and his team were great at keeping communication open and letting us know how we were doing/what was needed at each step of the buying process.
5.0
Encompass
R
Rosetta S
Cleveland, TX
Posted on April 2nd, 2022 09:23 PM
In all, they were very informative and patient with me. Mr Marshall was also very curtious..LOVE the Hand Book Mike gave us.

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