Mike Cook at CrossCountry Mortgage
Sr. Vice President/Area Manager | NMLS #232248
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Diego, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Lack of communication between Mike, realtor to the point of almost backing out of the contract. Easter holiday was blamed, but if someone is off work, there needs to be a plan for coverage. We were left without a pl to sleep and severely impacted....
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was a major disconnect somewhere between the mortgage company, The Realtor and the attorneys. This has been the most unpleasant experience I have ever had in my almost 40 years of buying houses. I hope someone either you or the real estate...
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Assisted in working with a VA client who was not an easy client
Reply from Mike Cook
February 26th, 2026 06:26 PM
I really appreciate the feedback and am looking forward to working with you again.
This was my 5th time going through the mortgage process. This was the smoothest one. Very good communication the whole way with the team. Hope the payment process goes that way as well. Thanks to every member for that.
We had a great experience working with Cross Country Mortgage and the Mateo Team. They were clear, responsive, and made the whole process feel smooth and stress-free. Everything was explained well, timelines were met, and we always felt supported....
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we were excited to find a loaner who understands how we, as 2 people with multiple jobs , have made this equation successful and work for us for many years. Cross Country Mortgage made the build of our new home possible !!
Mike was responsive and fast. Very effective and kept me posted on the progress and process.
He kept me in the loop and I could get a hold of Mike when needed. Calm and collected . I would use them again!
Reply from Mike Cook
January 9th, 2026 07:25 PM
It's great to know that you felt informed and could reach me easily, Mei. Maintaining a calm and collected process is important, and I'm glad it was reflected in your experience. I look forward to working with you again in the future if you...
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Working with Mike Cook was honestly a great experience. He got me a better rate than I expected, kept me informed the whole way through, and we even closed early. Nothing felt chaotic or stressful; just smooth and straightforward. Mike and...
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Reply from Mike Cook
December 29th, 2025 05:15 PM
I'm pleased to hear that your experience was positive, Steven. It's rewarding to know that I was able to secure a better rate for you and ensure the process was smooth and straightforward. Closing early is always a nice bonus. If you ever need...
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I had a quick close and they communicated everything efficiently and effectively throughout the process. It was my first time buying a house and they educated me during every step.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Diego, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #232248 | Branch NMLS #2391286
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 232248
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095