Mike Conn
NEO Powered by Better
We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses, make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our relati... Show More
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Communication was on point.
Communication and timeliness
Starting the process I was skeptical because it wasn't a traditional bank but Mike, Sonya, and Tonia all made the process so easy it felt as if we were part of a family
Mike Conn has received a review with 5 star rating from Danielle O
From beginning to end, the process was very streamlined . There were only a few times when I was asked for duplicate information, but Tonia was able to get it resolved quickly for me. I appreciate that I knew what to expect and when to expect...
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The whole team was great! Everyone was extremely helpful
We had a great experience working with the whole team!
I understand most of my issues were probably from the "underwriters".....but it was exasperating dealing with unending requests for this information or that. One of the most rediculous requests was for proof that a rent check from two months...
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Reply from Mike Conn
October 2nd, 2025 01:31 PM
I appreciate you sharing your experience, Brett. I'm sorry to hear about the frustration with the prolonged requests for documentation, especially the situation you described with the rent check. I understand how dealing with such detailed...
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Somehting that made my experience "great" was the fact that Mike and his team really were there for my family expalaining anything that we did not understand since this was our first experience buying a home in the U.S. So, the overall experience...
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Reply from Mike Conn
October 2nd, 2025 01:32 PM
It's great to hear that your first home buying experience was made smoother by my team's assistance, Miren. I'm glad we could help clarify the process for you and your family. Navigating these steps can indeed have its ups and downs, and I'm...
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Top notch communication
Reply from Mike Conn
October 2nd, 2025 01:32 PM
Geri, thank you for your review. I'm pleased to know that our communication met your expectations. If there's anything else I can assist you with, don't hesitate to reach out. – Mike Conn
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About
We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses, make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance. Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become.
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BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access