

Mike Black at CrossCountry Mortgage
Originating Branch Manager | NMLS #559977

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Mike and the team took the time to educate me on the process and communicated frequently with updates and next steps. I will defintely be a return customer for my furure lending needs.
Reply from Mike Black at CrossCountry Mortgage
April 3rd, 2026 01:33 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Mike and Michael were top notch. Actively over communicated all the details and changes that came up along the way. Great customer service-very responsive and proactive with their communication over text, phone and email.
read more
Reply from Mike Black at CrossCountry Mortgage
April 3rd, 2026 01:33 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Every person in the office was knowledgeable and friendly. Also quick to respond and make sure I understood everything that was happening during process.
Reply from Mike Black at CrossCountry Mortgage
April 3rd, 2026 01:33 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Mike and his team were extremely knowledgeable and able to help me navigate the loan process efficiently. Highly recommend working with them!
Reply from Mike Black at CrossCountry Mortgage
April 3rd, 2026 01:33 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
The level of communication and follow up throughout the entire process.
Reply from Mike Black at CrossCountry Mortgage
April 3rd, 2026 01:33 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Everyone on the team was knowledgeable and communicative, and the web portal was easy to use. However, I would have preferred more written/email communication upfront vs phone.
Reply from Mike Black at CrossCountry Mortgage
April 3rd, 2026 01:33 PM
Thank you for leaving a review. If there is anything that we can do to make sure you are receiving a 5-star experience, please let us know.
very communicative throguhout the whole process
Reply from Mike Black at CrossCountry Mortgage
April 3rd, 2026 01:33 PM
Congratulations on your new home purchase Jon! We really enjoyed working with you! Thank you for the great review!
Communicative
Reply from Mike Black at CrossCountry Mortgage
April 3rd, 2026 01:33 PM
We are grateful that you took the time out to leave us a response. Please let us know how we could have helped you further to make sure we deliver exceptional services.
Smooth transaction start to finish. Thank you!
The whole experience. From start to end.
Reply from Mike Black at CrossCountry Mortgage
April 3rd, 2026 01:33 PM
Congratulations on this big life decision! We hope to work with you again in the future.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #559977 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 559977
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095