

Michelle Layton at CrossCountry Mortgage
Outside Loan Originator | NMLS #1737237

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside...... Show More
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Michelle is hands down the best loan officer I have worked with. Her communication is on point and the way she cares about each client and their best interest is obvious in the way she works. Can't wait to work with her again!
Reply from Michelle Layton
June 8th, 2026 01:50 PM
I enjoyed working with you. Thanks for the great feedback.
Michelle and her team kept me well informed throughout the mortgage process An otherwise stressful process was performed efficiently and effortlessly, allowing me to close sooner.
Reply from Michelle Layton
June 8th, 2026 05:58 PM
Omari, I'm grateful to hear that my team and I could keep you well informed and make the mortgage process efficient and smooth for you. It's rewarding to know that we helped alleviate some of the stress involved. If there's anything else you...
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went over and above our expectations in order to get a deal done and just 20 days. She's amazing.
Reply from Michelle Layton
May 11th, 2026 05:18 PM
John, I'm happy to hear that I could exceed your expectations and help get the deal done in just 20 days. Thank you for your kind words. If there's anything more you need, please feel free to reach out.
Michelle and her team were fantastic to work with. They kept me updated and informed every step of the way. i I couldn't of asked for a better team to help me purchase my home!
Reply from Michelle Layton
March 9th, 2026 05:14 PM
I'm pleased to know that you had a positive experience working with my team and me, Kayden. Keeping you updated and informed throughout your home-buying journey was important to us. If there's anything further I can assist you with, feel free...
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Michelle and her team were a pleasure to work with! She walked me through every step and answered any and all questions I had in a timely manner. I highly recommend CCM if you’re looking to purchase or refinance a home.
Everyone was very pleasant and helpful! They took the time to explain things I had questions about as well as walk me through any thing I didn't fully understand. My experience with Cross Country was simply Awesome! I will definitely refer...
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Reply from Michelle Layton
February 23rd, 2026 07:19 PM
Robin, I'm truly glad to hear about your positive experience with CrossCountry Mortgage. Taking the time to guide you through the process and address your questions was indeed my pleasure. It's wonderful to know that you felt supported and...
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Wonderful company to work with! Ten out of ten I recommend
Wonderf ppl that worked hard to help me through something I've never had to do before , and made it a great experience, thank you very much
Reply from Michelle Layton
January 2nd, 2026 03:55 PM
I'm grateful for your kind words and glad to hear that the process was a positive experience for you. It was my goal to make things as smooth and supportive as possible. If you have any more questions or need further assistance, don't hesitate...
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Good communication!
Reply from Michelle Layton
December 15th, 2025 04:15 PM
I'm glad you found the communication effective. If you have any more feedback or need assistance moving forward, feel free to get in touch.
Michelle was so helpful, and full of knowledge. Always willing to go an extra mile to help, and answer so many of our questions. She was wonderful.
Reply from Michelle Layton
December 15th, 2025 03:47 PM
I'm pleased to hear that you found my assistance helpful and informative. Answering your questions and providing the support you needed was my priority. If there's anything else you might need in the future, please feel free to reach out. Thank...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1737237 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Search Rank ScoreLearn More →
488
/850
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Memberships
- Working Women Connection
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1737237
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095