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Michelle Layton at CrossCountry Mortgage - Outside Loan Originator | NMLS #1737237 in Cleveland, OH

Michelle Layton at CrossCountry Mortgage

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Outside Loan Originator | NMLS #1737237

4.98
(76)
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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside...... Show More
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Overall Ratings
4.98
(76)
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  • 5.0
    TotalExpert
    E
    Erin T
    Cleveland Heights, OH
    Posted on May 31st, 2026 05:01 PM
    Michelle is hands down the best loan officer I have worked with. Her communication is on point and the way she cares about each client and their best interest is obvious in the way she works. Can't wait to work with her again!
    Reply from Michelle Layton
    June 8th, 2026 01:50 PM
    I enjoyed working with you. Thanks for the great feedback.
  • 5.0
    TotalExpert
    O
    Omari H
    Cleveland Heights, OH
    Posted on May 31st, 2026 06:39 AM
    Michelle and her team kept me well informed throughout the mortgage process An otherwise stressful process was performed efficiently and effortlessly, allowing me to close sooner.
    Reply from Michelle Layton
    June 8th, 2026 05:58 PM
    Omari, I'm grateful to hear that my team and I could keep you well informed and make the mortgage process efficient and smooth for you. It's rewarding to know that we helped alleviate some of the stress involved. If there's anything else you...
    read more
  • 5.0
    TotalExpert
    J
    John L
    Sandusky, OH
    Posted on May 4th, 2026 05:17 PM
    went over and above our expectations in order to get a deal done and just 20 days. She's amazing.
    Reply from Michelle Layton
    May 11th, 2026 05:18 PM
    John, I'm happy to hear that I could exceed your expectations and help get the deal done in just 20 days. Thank you for your kind words. If there's anything more you need, please feel free to reach out.
  • 5.0
    TotalExpert
    K
    Kayden M
    Madison, OH
    Posted on March 2nd, 2026 09:04 AM
    Michelle and her team were fantastic to work with. They kept me updated and informed every step of the way. i I couldn't of asked for a better team to help me purchase my home!
    Reply from Michelle Layton
    March 9th, 2026 05:14 PM
    I'm pleased to know that you had a positive experience working with my team and me, Kayden. Keeping you updated and informed throughout your home-buying journey was important to us. If there's anything further I can assist you with, feel free...
    read more
  • 5.0
    google
    K
    Kayden M
    Posted on March 2nd, 2026 12:00 AM
    Michelle and her team were a pleasure to work with! She walked me through every step and answered any and all questions I had in a timely manner. I highly recommend CCM if you’re looking to purchase or refinance a home.
  • 5.0
    TotalExpert
    R
    Robin L
    Cleveland, OH
    Posted on February 16th, 2026 07:18 PM
    Everyone was very pleasant and helpful! They took the time to explain things I had questions about as well as walk me through any thing I didn't fully understand. My experience with Cross Country was simply Awesome! I will definitely refer...
    read more
    Reply from Michelle Layton
    February 23rd, 2026 07:19 PM
    Robin, I'm truly glad to hear about your positive experience with CrossCountry Mortgage. Taking the time to guide you through the process and address your questions was indeed my pleasure. It's wonderful to know that you felt supported and...
    read more
  • 5.0
    google
    I
    Investors C
    Posted on February 16th, 2026 12:00 AM
    Wonderful company to work with! Ten out of ten I recommend
  • 5.0
    TotalExpert
    R
    Randell I
    Ashland, OH
    Posted on December 26th, 2025 03:55 PM
    Wonderf ppl that worked hard to help me through something I've never had to do before , and made it a great experience, thank you very much
    Reply from Michelle Layton
    January 2nd, 2026 03:55 PM
    I'm grateful for your kind words and glad to hear that the process was a positive experience for you. It was my goal to make things as smooth and supportive as possible. If you have any more questions or need further assistance, don't hesitate...
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  • 5.0
    TotalExpert
    A
    Andrew P
    Ravenna, OH
    Posted on December 8th, 2025 04:14 PM
    Good communication!
    Reply from Michelle Layton
    December 15th, 2025 04:15 PM
    I'm glad you found the communication effective. If you have any more feedback or need assistance moving forward, feel free to get in touch.
  • 5.0
    TotalExpert
    E
    Elaine G
    Ravenna, OH
    Posted on December 8th, 2025 12:00 PM
    Michelle was so helpful, and full of knowledge. Always willing to go an extra mile to help, and answer so many of our questions. She was wonderful.
    Reply from Michelle Layton
    December 15th, 2025 03:47 PM
    I'm pleased to hear that you found my assistance helpful and informative. Answering your questions and providing the support you needed was my priority. If there's anything else you might need in the future, please feel free to reach out. Thank...
    read more
  • 10 of 76
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1737237 | Branch NMLS #3029
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
    View All
    488
    /850
    Search Rank Score
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    Memberships
    • Working Women Connection

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 1737237
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS