Michelle Ikonen at CrossCountry Mortgage
Loan Officer | NMLS #1107671
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Round Rock, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Michelle and her team are Outstanding!! She gave us clear instructions from start to finish, and was very patient and communicative on the phone when we had questions. Couldn't have asked for better.
Reply from Michelle Ikonen at CrossCountry Mor...
October 15th, 2026 03:29 PM
Cedric, I'm grateful for your kind words about my team's support at CrossCountry Mortgage, LLC. It was a pleasure to guide you through the process and address any questions you had along the way.
From beginning to end Michelle and her team were there with us answering questions and guiding us through the process. Giving us a great experience of a lifetme.
Reply from Michelle Ikonen
October 13th, 2026 03:09 PM
Ronald, I'm pleased to hear that you had a great experience with me and my team at CrossCountry Mortgage, LLC. It's important to us to be there for you from start to finish, answering questions and guiding you through the process.
Michelle started good when I first informed her of my intention to refinance. As I went throw the process I felt as if she does not really have time to communicate, customer service and answering concers were not really a top priority but I...
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Reply from Michelle Ikonen
October 5th, 2026 01:39 PM
Humam, I'm sorry to hear about your experience with the communication during your refinancing process. I understand how important it is to feel valued and have your concerns addressed promptly. Please reach out to me directly so we can discuss...
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Great speedy service and always keeping me updated to timeline
Reply from Michelle Ikonen
October 5th, 2026 08:31 PM
Katy, I'm glad to hear that you appreciated the speedy service and the updates throughout the process. Ensuring a smooth experience for you is important to me, and I'm pleased you had such a positive experience with CrossCountry Mortgage, LLC....
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Working with Michelle and her team was an incredible experience. They kept us informed every step of the way with clear milestone updates, and their communication was top-notch. Whenever a challenge came up, we tackled it together before it...
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Reply from Michelle Ikonen at CrossCountry Mor...
August 28th, 2026 06:53 PM
Rachel, I'm grateful for your kind words about my team's communication and collaboration. It's wonderful to know that keeping you informed and working together made the experience positive for you. We look forward to the opportunity to work...
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Michelle was outstanding! Her responsiveness, kindness, integrity, and clear communication made our loan process a 5 star experience!
Reply from Michelle Ikonen
July 27th, 2026 04:22 PM
Jason, I'm pleased to hear that my responsiveness and communication contributed to a positive experience for you. Thank you for your kind words about my service. If there's anything else I can assist with, feel free to reach out.
Professional and very helpful team thru the entire process. Made it a seemless process.
thank you
Reply from Michelle Ikonen
June 29th, 2026 08:35 PM
Eric, I appreciate your kind words about my team's professionalism and helpfulness. I'm glad to hear we could make the process seamless for you. Thank you for choosing to work with us!
Michelle and Paulette were freaking rockstars and helped me and my wife and made the mortgage process painless as possible. Will use them again in the future for sure and when my son buys hia house I will be using them for his aswell!!!
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Reply from Michelle Ikonen
May 25th, 2026 12:56 PM
Chad, I'm grateful for your enthusiastic feedback! It's appreciated to know that Paulette and I could make the mortgage process smooth for you and your wife. We look forward to working with you again in the future and assisting your son when...
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Michelle and team were awesome, they were good in communication and answering our questions , overall great experience
Reply from Michelle Ikonen
May 11th, 2026 08:26 PM
Gokulakrishna, I appreciate your kind words about my team and me. I'm happy to hear that our communication and support met your expectations, making for a great experience. If you have any more questions or need further assistance, please don't...
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From day one we were treated very nice. Not just a number. If we had a question she was able to explain it. In a way we understood it. She is very easy going and straightforward.
Reply from Michelle Ikonen
May 8th, 2026 05:31 PM
Leadora, thank you for your kind words. I'm glad to hear that you felt valued and that my explanations were clear and helpful. If you ever have more questions or need further assistance, please feel free to get in touch.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Round Rock, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1107671 | Branch NMLS #2767015
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2013
Time Zone
Pacific Standard Time (PST)
Licenses
- 1107671
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095