Michele MacDonald
Loan Officer | NMLS #588520
Pennsylvania State University
At HMA Mortgage we take pride in offering our clients a turn-key process. We communicate during every step of the loan process, so our realtor partners and customers are always aware of the status of their transaction. We follow up on refer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Ms. MacDonald is very professional. She covered all of my questions. I originally thought that the survey was an overall experience. I was overwhelmed, but Michele helped me out through the whole
Reply from Michele MacDonald
December 3rd, 2024 08:36 PM
Thank you so much for your generous rating, Anita. I'm glad that you felt supported throughout your experience with HMA Mortgage. It's always my goal to ensure the mortgage process is as smooth and understandable as possible for my clients....
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Michele was amazing and knowledgeable! Her and her team were there for me every step of the way. Couldn't have asked for better help buying my first house. Thank you all so much!!!
Reply from Michele MacDonald
November 25th, 2024 01:00 AM
Your kind words mean a lot Josh! It was a pleasure helping you through the process or buying your new home. If you have any further needs or questions, don't hesitate to reach out. Thanks again for this fantastic review.
Michelle is a good communicator and responds promptly to my requests.
Reply from Michele MacDonald
November 25th, 2024 01:03 AM
Thank you, Bob! I like to stay in touch with my agents from application to the closing table! I'm looking forward to working with our next customer.
The policies for the underwriting department
Reply from Michele MacDonald
November 25th, 2024 01:05 AM
Thank you for taking the time to leave a review. We are constantly working to improve our processes, and your feedback is valuable in this regard. I hope we will have the opportunity to work together again in the future!
MMMichelle
Reply from Michele MacDonald
November 25th, 2024 01:07 AM
Thank you for your feedback! I'm happy to hear that you had a positive experience with HMA Mortgage. I aim to provide excellent service, and your review confirms I'm on the right track! If you have any other needs or questions, please feel...
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Michele went above and beyond to make the transaction as smooth as she could.
Reply from Michele MacDonald
October 31st, 2024 12:33 AM
Feedback like yours motivates me! Looking forward to assisting you in the future Bob !
This whole process is difficult but Michele was right beside us the whole way helping and guiding us. She was always eager and able to answer any questions we had.
Michele will always be the first person I talk to when I need a loan.
Reply from Michele MacDonald
October 29th, 2024 03:43 PM
I am thrilled to hear that you had a good experience with me, Rochelle! It was truly a pleasure assisting you through the process. You know me well enough to know that I'm committed to providing the best service to you, and that I always want...
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NONE, I CAN THINK AT THIS TIME......
Reply from Michele MacDonald
October 31st, 2024 12:56 AM
I appreciate your feedback, Charles. As your rating indicates there might be some aspects of your experience with HMA Mortgage that could be improved, I welcome any suggestions you may have. Thanks again for your feedback. Michele MacDonald...
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Awesome communication and closed on time. Have come to expect this from HMA and was not disappointed!
Reply from Michele MacDonald
October 11th, 2024 08:01 PM
Thank you ! It was great working with you !
Very proactive as well as reactive throughout the process.
Reply from Michele MacDonald
October 2nd, 2024 04:43 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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About
At HMA Mortgage we take pride in offering our clients a turn-key process. We communicate during every step of the loan process, so our realtor partners and customers are always aware of the status of their transaction. We follow up on referrals and provide feedback, so our realtor partners can be prompt and efficient in communication with their customers, same day. HMA Mortgage Partner Core Values: Integrity, Grit, Accountability, Service, Humility, and Speed of Response.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional, FHA, USDA, VA, Renovation, Leadoff Cash Offer Program, Trade in Mortgage
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Education
- Pennsylvania State University
Memberships
- BNI , Meadville Chamber of Commerce Ambassador
- BNI Flagship Member Erie , PA
- Meadville Area Chamber of Commerce Member
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Addresses and Serving Areas
Primary Serving Area
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #588520
Hobbies
- Exercise, Gardening, DIY Home Projects! Cooking
- Cooking , Traveling , Exercise, Gardening
Disclaimer
© 2026 Affordable Mortgage Advisors, LLC dba HMA Mortgage. NMLS # 139164. Equal Housing Opportunity