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New American Funding - Michael Wallace

Name: New American Funding
Telephone: +1-501-615-3988
Rating: 4.86

Branch Manager | NMLS # 1251718

4.86

(492)

My name is Michael Wallace, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Branch Manager, NMLS #1251718, my goal is to provide the best customer service possible along with knowledgeable, u... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(501) 615-3988

North Little Rock, AR

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.86

(492)

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There were unforeseeable personnel issues, and that is not something that can be prevented. Our experience was pleasant.

Reply from Michael Wallace

June 29th, 2024 08:55 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Closed on time with no hiccups!

Very great communication

Reply from Michael Wallace

June 17th, 2024 09:16 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The entire process was completely organized, documents were well-explained, and each individual kept me informed regularly! I could call, text, or email anytime and I always received a prompt response. The service was impeccable!

Reply from Michael Wallace

June 14th, 2024 08:19 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Michael was very understanding and helpful. He made the process stress free. Definitely would recommend him to anyone.

Reply from Michael Wallace

June 7th, 2024 02:06 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Mr.Michael Wallace and his team were very professional, reliable and flexible especially Mr Michael was very effective and up to date with the process Mr. Michael work with me patiently for so long according to my financial situation , thank...

Michael, Jayme, and Adrienne my first home purchase an amazing experience!!! Thank you so much!!

Reply from Michael Wallace

May 9th, 2024 02:16 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Thank you, Michael! You made the process easy for our client!

I emailed Stephanie directly and she never emailed me back. My questions from that email were never answered. (Jayme was who directed me to Stephanie to ask my questions to get answered). Jayme did not get my taxes pulled from your 3rd party...

Reply from Michael Wallace

March 28th, 2024 06:54 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.