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© 2024 Newrez LLC dba Caliber Home Lending, 601 Office Center Dr., Ste. 100, Fort Washington, PA 19034. 1-888-673-5521. NMLS #3013 (www.nmlsconsumeraccess.org). This is not a commitment to lend. All loan programs are subject to credit, underwriting, and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply.
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2.75
SFTP
M
Micheal B
Baltimore, MD
Posted on February 25th, 2024 07:14 PM
I take full responsibility for lack of preparation. I never spoke to Michael about any assistance for rehab loans. I know a lender who analyzes every client and before moving forward alerts them to any down payment or closing assistance they...
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5.0
SFTP
S
Shantese S
Washington, DC
Posted on January 23rd, 2024 02:20 PM
I came to Mr. Crook and Caliber Homes following two unsatisfactory encounters with other lending institutions. With this transaction being my first experience with renovation loans, I found Mr. Crook's thorough explanation of the process immensely...
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4.62
SFTP
C
Chris A
Petersburg, VA
Posted on January 10th, 2024 02:40 PM
Michael was very pleasant to work with.
5.0
SFTP
J
Jo A Q
Portsmouth, VA
Posted on November 21st, 2023 03:18 PM
The exceptional service I received was outstanding and I appreciate the attention to detail that Michael and his team provided.
4.62
SFTP
K
Kendal B
BARCO, NC
Posted on October 12th, 2023 02:11 PM
Great services
Reply from Michael Crook
October 12th, 2023 03:59 PM
Kendal, Thanks for the nice response you provided. Keep me posted on how the renovations are coming along and send pictures! If you run into any problems, just give me a call. Thanks
5.0
SFTP
D
Donald O
WAYNESBORO, PA
Posted on October 9th, 2023 11:10 PM
Had a great experience with everyone I worked with, Joel Bailey and Michael Crook were both very knowledgeable and quick to respond to any and all questions I had.
Reply from Michael Crook
October 10th, 2023 02:04 PM
Donald, Thank you for the kind words! Keep me posted on how the renovations are coming along and send pictures! If you run into any problems, just give me a call. Thanks
2.0
SFTP
L
Laura L
Virginia Beach, VA
Posted on October 1st, 2023 12:11 PM
Communication at the end of the process was awful.
5.0
SFTP
D
Derrick P
Washington, DC
Posted on August 22nd, 2023 11:19 PM
He was very thorough and honest , he also kept us in the loop even after regular business hours.
Reply from Michael Crook
August 22nd, 2023 11:29 PM
Derrick, thank you for the kind words and taking the time to complete this survey. On to stage two and making your home everything you want it to be. Don't hesitate to call me during the renovations if I can be of any assistance.
5.0
SFTP
J
John C
Washington, DC
Posted on July 24th, 2023 01:19 PM
Someone was always available to answer questions.
5.0
SFTP
J
Jonathan M
Washington, DC
Posted on June 4th, 2023 04:27 PM
Michael’s accessibility, honesty/candor and support throughout the process made my experience great.

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