Michael Crook
Renovation Sales Manager | NMLS# 463569
I am here to assist you with all your mortgage needs. I will help you consider a whole range of factors regarding your lending needs whether you’re purchasing your first home, a second home or refinancing. I will make every effort to simpli... Show More
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Michael demonstrated exceptional resourcefulness and responsiveness, promptly addressing my emails, phone calls, and text messages at all hours. He consistently made himself available, including evenings and weekends, ensuring a smooth and...
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Reply from Michael Crook
April 25th, 2024 02:14 PM
Moses, Thank you for the kind words. I'm looking forward to seeing your home once all the renovations are done. Remember, I'm with you throughout the process, so please don't hesitate to call me if you run into any issues.
We were able to succesfully close on our house
Reply from Michael Crook
April 25th, 2024 02:16 PM
Cheyenne, thank you for taking the time to complete this survey. Remember, I am with you throughout the renovation process, so don't hesitate to reach out if any post-closing issues arise.
I actually needed something between okay and great. I had a process fall behind over a month because the correspondence was in my inbox without a call. Once I addressed the idea of calling me with correspondence with actions and deadlines,...
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I take full responsibility for lack of preparation. I never spoke to Michael about any assistance for rehab loans. I know a lender who analyzes every client and before moving forward alerts them to any down payment or closing assistance they...
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I came to Mr. Crook and Caliber Homes following two unsatisfactory encounters with other lending institutions. With this transaction being my first experience with renovation loans, I found Mr. Crook's thorough explanation of the process immensely...
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Michael was very pleasant to work with.
The exceptional service I received was outstanding and I appreciate the attention to detail that Michael and his team provided.
Great services
Reply from Michael Crook
October 12th, 2023 03:59 PM
Kendal,
Thanks for the nice response you provided. Keep me posted on how the renovations are coming along and send pictures! If you run into any problems, just give me a call. Thanks
Had a great experience with everyone I worked with, Joel Bailey and Michael Crook were both very knowledgeable and quick to respond to any and all questions I had.
Reply from Michael Crook
October 10th, 2023 02:04 PM
Donald, Thank you for the kind words! Keep me posted on how the renovations are coming along and send pictures! If you run into any problems, just give me a call.
Thanks
Communication at the end of the process was awful.
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About
I am here to assist you with all your mortgage needs. I will help you consider a whole range of factors regarding your lending needs whether you’re purchasing your first home, a second home or refinancing. I will make every effort to simplify the lending process with step-by-step guidance from application to closing.
I am committed to providing you with the best customer service available. If you want to get started on a home loan, contact me today.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
FHA Loans
Conventional Loans
VA Loans
USDA Loans
PHFA Loans
Renovation (Both Conventional and 203K)
New Construction Loans
First Time
Home Buyer Specialty Products
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 463569
Disclaimer
© 2024 Newrez LLC, 601 Office Center Dr., Ste. 100, Fort Washington, PA 19034. 1-888-673-5521. NMLS #3013 (www.nmlsconsumeraccess.org). Doing business as Newrez Mortgage LLC in the state of Texas. Alaska Mortgage Lender License #AK3013. Arizona Mortgage Banker License #919777. Licensed by the Department of Financial Protection & Innovation under the California Residential Mortgage Lending Act. Loans made or arranged pursuant to a California Finance Lenders Law license. Massachusetts Lender #ML-3013. Licensed by the N.J. Department of Banking and Insurance. Licensed Mortgage Banker-NYS Banking Department. Additional licenses available at www.newrez.com. This is not a commitment to lend. All loan programs are subject to credit, underwriting, and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply.