Top 5%
Michael Burke at CrossCountry Mortgage
Originating Branch Manager | NMLS #680412
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Williamsville, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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The whole Burke team was so supportive, friendly and making the whole process so easy and reassuring. There wasn't any doubt in our minds that everything was in the right hands with Michael, Julie and Ashley. Thank you so much for making this...
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continually over promising and under delivering
no transparency
multiple requests with zero response on rate expiration dates
unethical requests
generally poor service and extremely unorganized loan process
Michael Burke at CrossCountry Mortgage has received a review with 5 star rating from Robert J
Reply from Owner
July 13th, 2026 04:51 PM
Robert, thank you for the 5-star rating. I'm pleased to know that your experience with CrossCountry Mortgage was positive.
Kind and easy to reach; great communication :)
Reply from Michael Burke
July 10th, 2026 06:51 PM
Robert, I'm glad to hear that you found me kind and easy to reach. I appreciate your positive feedback on the communication throughout the process. Thank you for taking the time to share your experience!
Use AI assistant who pretended to be a human to schedule my call, which is fine but after scheduling kept on bugging me to schedule, if you're gonna use AI use a better one. And then bro didn't even show up to the call. Unprofessional and a...
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Kind of disappointed with the last minute math miscalculation/ oversight, that made the high interest bridge loan about $35,000 over what was necessary. I did bring this up a couple of times and my worries were assuaged with "its covering closing...
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Reply from Michael Burke
June 15th, 2026 01:15 PM
Kellee, I appreciate you sharing your detailed experience. I'm sorry to hear about the last-minute issues you faced with the bridge loan and the impact it had. It's good to know that JJ and MD were able to support you through this process,...
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Deal was conpleted quickly and without issue. Michael and his team were very good about communicating with all parties.
Reply from Michael Burke
June 12th, 2026 01:52 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Mike always answers my questions in a timely fashion. He helps my clients navigate the mortgage process seamlessly. I always refer my clients to The Burke Team!
Reply from Michael Burke
June 4th, 2026 04:26 PM
I really appreciate the feedback and am looking forward to working with you again.
The staff was great for all my questions and really moved my loan along. I highly recommend.
Reply from Michael Burke
May 25th, 2026 02:26 PM
Jeffrey, I'm grateful for your recommendation and pleased to know that our staff was helpful with all your questions and moved your loan along efficiently. Thank you for sharing your experience!
Mike and his team did a great job keeping us informed every step of the process and helping us refinance.
Reply from Michael Burke
May 18th, 2026 02:44 PM
Rachel, I'm pleased to hear that you felt well-informed throughout the refinancing process. It was a pleasure to assist you with your refinancing needs. Thank you for sharing your experience!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Williamsville, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #680412 | Branch NMLS #2172659
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 680412
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095