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Melissa Stone, Ruoff Mortgage

Name: Ruoff Mortgage - Marion
Address: 824 N Baldwin Ave, Marion, Indiana, 46952
Telephone: +1-574-527-7572
Rating: 4.96

Senior Loan Officer | NMLS# 591389 | Ruoff Mortgag...

Ruoff Mortgage - Marion

4.96

(177)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 527-7572

Marion, IN

https://www.ruoff.com/melissastone

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.96

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Experience.com

4.95

(125)

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5.0

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Melissa stayed in contact through my whole process ALWAYS ON TOP OF

Reply from Melissa Stone

September 5th, 2025 05:25 PM

Faith, I'm grateful for your feedback. Staying in contact and ensuring everything was managed smoothly throughout your process is very important to me. I'm glad to know that my efforts were appreciated. If you have any more questions or need...

Being compassionate and overly understanding of the situation. Agent knew the importance of the sell and made sure to assist in any way possible to achieve sell and in a timely manner.

Reply from Melissa Stone, Ruoff Mortgage

January 21st, 2026 05:24 PM

I'm glad to hear that you appreciated my understanding and approach, Heather. Assisting with the selling process in a timely and compassionate manner is always my goal. If there's anything else you need or any further questions, don't hesitate...

Amazing communication and was willing to go above and beyond to make this process as smooth and easy as possible

Reply from Melissa Stone

August 23rd, 2025 03:04 PM

Jason, I'm really pleased to hear that you appreciated my communication and efforts throughout your mortgage process. Making things smooth and straightforward for you was my goal, and it means a lot to know that it made a difference. If there's...

Melissa Stone, Ruoff Mortgage has received a review with 5 star rating from Lacey H

Reply from Owner

January 21st, 2026 05:23 PM

Thank you for your positive rating, Lacey. If you ever have any questions or need further assistance, please feel free to reach out.

Melissa made our loan experience smooth and easy! She answered every question we had and went above and beyond for us!

Reply from Melissa Stone

August 19th, 2025 07:12 PM

Lacey, I'm so glad to hear that your loan experience went smoothly. It was a pleasure helping you and answering all your questions along the way. Thank you for your kind words and for trusting me with this process. If there's anything more...

Melissa Took care of us every step of the way. We truly couldn't have asked for a more knowledgeable and caring person to help us navigate the mortgage process. So very thankful for her!

Reply from Melissa Stone

August 17th, 2025 12:35 AM

Jodi, thank you for sharing your experience. I'm so grateful to have had the opportunity to guide you through the mortgage process. It's wonderful to hear that my efforts provided the support and care you needed during this time. If you ever...

Melissa went above and beyond for us! Jodi and I cannot thank her enough for the wild ride we put her on. She advocated for us every step of the way. Melissa is the model employee Ruoff Mortgage should always strive to hire. She's excellent...

Reply from Melissa Stone

August 15th, 2025 03:11 PM

Kevin, I'm truly grateful for your kind words. It was my pleasure to assist you and Jodi throughout this journey. I'm glad to hear that my efforts made a positive impact during the process. Thank you for placing your trust in me and for the...

You were very clear and patient with us and all of our questions. Our experience was a 10/10!

Reply from Melissa Stone, Ruoff Mortgage

July 15th, 2025 02:17 PM

I'm so happy you guys found the perfect home. Thank you for giving me the opportunity to help!

Melissa Stone, Ruoff Mortgage has received a review with 5 star rating from Kearsten L

Reply from Owner

January 21st, 2026 05:23 PM

I appreciate you taking the time to give a 5-star rating, Kearsten. If there's anything more you need, feel free to reach out.

Melissa was always there to answer all the questions we had and went above and beyond to make this buying experience completely stress free!

Reply from Melissa Stone, Ruoff Mortgage

July 15th, 2025 02:18 PM

I'm so glad to hear that I could help make your home buying experience stress-free, Kearsten. Answering your questions and being there for you throughout the process was truly my pleasure. If you ever have more questions or need assistance...

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About

With over two decades of experience in the banking and mortgage industry, I am a seasoned loan officer dedicated to helping individuals and families achieve their dream of homeownership. In my spare time, I enjoy sports, outdoor activities, and spending time with family and friends. Covering the entire state of Indiana, I specialize in working with first-time homebuyers, guiding them through the loan process with expertise and care. Let me help you turn your homeownership dreams into reality.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

First Time Buyer Support

Down Payment Assistance Programs

FHA Loans

VA Loans

Conventional Loans

USDA Zero Down Loans

Second/Investment Property Loans