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melissa mason - Senior Mortgage Banker in Roanoke, VA

melissa mason

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Senior Mortgage Banker

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“I love all buyers and previous clients. I am fortunate to have a lot of repeat buyers, either for refinance or new purchase.”
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  • SFTP
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    Sandra S
    Moneta, VA
    Posted on July 22nd, 2026 10:18 PM
    This is my second experience with Melissa Mason as my loan officer. She definitely knows her stuff and proved once again that she's absolutely one of the best in the business!! We don't have plans to buy again but if we do you can bet we'll...
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    Reply from melissa mason
    July 23rd, 2026 01:55 AM
    Sandra, I'm so pleased to hear that you've had another positive experience working with me. Your trust and confidence in my services mean a lot. If you ever decide to purchase again, I'll be here to assist, and I truly appreciate your recommendation....
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    Rebekah M
    Roanoke, VA
    Posted on July 11th, 2026 04:54 PM
    Melissa really cared about me getting my loan and they worked extremely hard, though we had a few bumps in the road lol. I was very surprised when she showed up to closing and it just made me feel good!!! very professional, but personable as...
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    Reply from melissa mason
    July 23rd, 2026 01:56 AM
    Rebekah, I'm glad to hear that my efforts made a positive impact on your loan process and that attending the closing added to your experience. It's important to me to provide both professional and personable service, even when there are challenges....
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    Kathryn C
    Roanoke, VA
    Posted on June 28th, 2026 02:49 PM
    Melissa made the process easy and answered so many of my questions with patience. She was also very responsive and always available if I needed to chat.
    Reply from melissa mason
    June 30th, 2026 02:25 PM
    Kathryn, I'm glad to hear that you found the process easy and felt supported with your questions. Being responsive and available to chat is important to me, and I'm pleased it made a positive difference for you. If there's anything more I can...
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    Kimberly M
    Roanoke, VA
    Posted on June 27th, 2026 12:46 PM
    Very nice.. quick response. Answered all my questions and put me at ease. Great to work with
    Reply from melissa mason
    June 30th, 2026 02:25 PM
    Kimberly, I'm glad to hear that you found the process smooth and that I was able to answer all your questions. It's important to me that you felt at ease while working together. If you need any further assistance, feel free to reach out.
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    Sean S
    Christiansburg, VA
    Posted on June 16th, 2026 11:27 AM
    Melissa gave me all the information I needed about my loan in a way that was easy for me to understand. She answered all of my questions about my potential loan very clearly and right away. When I needed to run numbers for a house I was considering...
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    Reply from melissa mason
    June 30th, 2026 02:26 PM
    Sean, I'm pleased to hear that I could provide you with clear and timely information throughout your loan process. Ensuring everything goes smoothly and answering your questions promptly is always my aim. Thank you for your kind words about...
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    Caroline K
    Roanoke, VA
    Posted on June 6th, 2026 09:27 AM
    Very knowledgeable, supportive and always ready to expound more in any circumstance. Answered all the questions we could ask.
    Reply from melissa mason
    June 30th, 2026 02:26 PM
    Caroline, I'm grateful for your kind words. It's important to me that you feel supported and informed throughout the process, so I'm pleased I could answer all your questions. If you have any more inquiries or need further assistance, please...
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    Paula C
    Salem, VA
    Posted on May 18th, 2026 05:06 PM
    Melissa was extremely responsive, no matter the day or time. She was willing to help me and went the extra mile to ensure I felt confident with my loan!
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    Kynita D
    Roanoke, VA
    Posted on May 2nd, 2026 03:24 PM
    sincerely express my gratitude for your support and assistance throughout the home loan process. Your professionalism, clear communication, and dedication made what could have been a stressful experience feel smooth and manageable.Thanks to...
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    Reply from melissa mason
    June 30th, 2026 02:27 PM
    Kynita, I'm truly grateful for your kind words and am pleased to know that my support made the home loan process smoother for you. It's rewarding to hear that my professionalism and communication were helpful in reaching your goal of homeownership....
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    Juwan L
    Roanoke, VA
    Posted on April 24th, 2026 03:19 PM
    Communication was phenomenal! Keep a clear and concise timelines for document submission
    Reply from melissa mason
    June 30th, 2026 02:27 PM
    Juwan, I'm glad you appreciated the communication and found the timelines clear and concise. Ensuring a smooth process for document submission is important to me, and I'm pleased it contributed positively to your experience. If there's anything...
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    Timothy K
    Roanoke, VA
    Posted on March 19th, 2026 01:35 PM
    Answered all my questions. went above and beyond in ensuring I was well-informed during every step of the process and ensuring I ended up with the best options for my individual situation.
    Reply from melissa mason
    June 30th, 2026 02:28 PM
    Timothy, I'm pleased to know that I could answer all your questions and provide you with the information you needed throughout the process. Ensuring you have the best options for your situation is always a priority for me. If you need further...
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    About
    “I love all buyers and previous clients. I am fortunate to have a lot of repeat buyers, either for refinance or new purchase.”
    Products & Services
    Mortgage Loan Officer
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    Year Started

    2013

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 659457
    • Licensed in VA
    Disclaimer
    © 2024 Atlantic Bay Mortgage Group Loan programs may change at any time with or without notice. Information deemed reliable but not guaranteed. All loans subject to income verification, credit approval and property appraisal. Not a commitment to lend. Atlantic Bay Mortgage Group, L.L.C. NMLS #72043 (nmlsconsumeraccess.org) is an Equal Housing Lender. Located at 600 Lynnhaven Parkway Suite 100 Virginia Beach, VA 23452.