Melissa Donahue at Homeowners Financial Group USA, LLC's Cover Image
Melissa Donahue at Homeowners Financial Group USA, LLC - Licensed Mortgage Professional | NMLS#305370 in Scottsdale, AZ

Melissa Donahue at Homeowners Financial Group...

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Licensed Mortgage Professional | NMLS#305370

Corporate
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Arizona State University
Arizona State University
We provide helpful expertise and extraordinary service—both today and in the future. Our unparalleled culture, customer service, products and commitment to the community have made us the award-winning company we are today. We treat our empl... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Arizona State University
Arizona State University
Contact Info
(480) 420-0825
Scottsdale, AZ
https://homeownersfg.com/melissadonahue
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Overall Ratings
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Reviews from Web
  • Encompass
    P
    Patricia A G
    Phoenix, AZ
    Posted on January 2nd, 2026 05:44 PM
    Great communication Timely response to questions. Very thorough all my questions with kindness
    Reply from Melissa Donahue at Homeowners Finan...
    January 2nd, 2026 07:11 PM
    I appreciate your feedback. . It's great to know that you found the communication clear and the responses timely. Being thorough and answering all questions with kindness is always my goal. Thank you for your wonderful review and trust in my...
    read more
  • Encompass
    J
    Janardhan C
    Phoenix, AZ
    Posted on November 3rd, 2025 09:22 PM
    Experience, Expertise and the Empathy Melissa has demonstrated is outstanding. She was very supportive throughout the process.
    Reply from Melissa Donahue at Homeowners Finan...
    November 4th, 2025 05:56 PM
    It’s very satisfying to know that my experience and empathetic approach made a positive impact on your journey, Janardhan. Being supportive and creating a smooth process for you is always my goal. I appreciate your thoughtful feedback and trust...
    read more
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    C
    Carrie J
    Posted on October 28th, 2025 05:00 PM
    Melissa was excellent throughout the whole process and explained everything thoroughly and answered our calls promptly. Great experience and would recommend her and her team.
    Reply from Owner
    November 4th, 2025 05:57 PM
    It's great to know that you had a positive experience during the entire process. I'm glad I could provide clear explanations and quick responses to your calls. Your recommendation is highly valued, and I appreciate the trust you placed in me...
    read more
  • Encompass
    C
    Caroline F
    Phoenix, AZ
    Posted on October 28th, 2025 05:00 PM
    Melissa was very communicative throughout the whole process and answered our calls promotly. explained everything in detail and was thorough .
    Reply from Melissa Donahue at Homeowners Finan...
    October 28th, 2025 05:05 PM
    I'm pleased that you found my communication clear and timely throughout the process. It was important to me to explain everything in detail and address any questions you had. Thank you for your kind words, Caroline, and for allowing me to assist...
    read more
  • Encompass
    A
    Andrew A B
    Phoenix, AZ
    Posted on October 19th, 2025 03:04 PM
    Melissa set clear expectations, proactively communicated throughout Including our rate lock options, post approval conditions and timing of loan documents to title. Thank you Melissa and Kim for your work on our purchase!
    Reply from Melissa Donahue at Homeowners Finan...
    October 20th, 2025 05:23 PM
    I appreciate your feedback, Andy. It's great to know that the proactive communication and clear expectations helped make your experience smooth. It was an absolute pleasure to work with you. I hope you and your family are enjoying your beautiful...
    read more
  • google
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    Christian R
    Posted on October 16th, 2025 02:16 PM
    Melissa Donahue at Homeowners Financial Group USA, LLC has received a review with 5 star rating from Christian R
    Reply from Owner
    November 4th, 2025 05:58 PM
    Christian, I appreciate your positive rating. Thank you for your trust in my services at Homeowners Financial Group USA, LLC.
  • Encompass
    C
    Christian R
    Chandler, AZ
    Posted on October 16th, 2025 02:16 PM
    Melissa and the team had great communication with us throughout the whole process.
    Reply from Melissa Donahue at Homeowners Finan...
    October 16th, 2025 08:41 PM
    I appreciate your feedback on the communication during your experience with us, Christian. It's great to know that you felt well-informed throughout the process. Thank you for trusting me and Homeowners Financial Group USA, LLC with your needs....
    read more
  • Encompass
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    Nilesh K
    Phoenix, AZ
    Posted on September 29th, 2025 03:31 AM
    The closing experience was very unprofessional and unethical
  • Encompass
    C
    Chandler L A
    Phoenix, AZ
    Posted on August 23rd, 2025 04:47 PM
    Melissa made this entire process so easy and seamless for my first time purchasing a home. She answered any questions I had about my loan and made sure I was always in the loop!
    Reply from Melissa Donahue at Homeowners Finan...
    August 25th, 2025 04:32 PM
    I'm really pleased to hear that your first-time home buying experience was smooth and seamless. Ensuring you felt informed and in the loop every step of the way is something I strive for, so it means a lot to know that was your experience....
    read more
  • Encompass
    R
    Rosario A R
    Phoenix, AZ
    Posted on August 10th, 2025 05:35 PM
    Awsome very updating and closing on time
    Reply from Melissa Donahue at Homeowners Finan...
    August 11th, 2025 08:13 PM
    I'm really glad to know you had a positive experience with the process and that everything was kept updated and closed on time. Ensuring a smooth and efficient process is always my goal. Thank you for your feedback, Rosario—it's truly appreciated....
    read more
    • 11–20 of 33
    About
    We provide helpful expertise and extraordinary service—both today and in the future. Our unparalleled culture, customer service, products and commitment to the community have made us the award-winning company we are today. We treat our employees like family to ensure they have everything they need to give you the experience you deserve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    All residential mortgage loan products and services
    Home Purchase Loans
    Refinance Loans
    Mortgage
    USDA Loans
    Jumbo Loans
    FHA Loans
    VA Loans
    View All
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    Education
    • Arizona State University
      Communications
      BA Communication
      Aug 1989 -May 1993
      Arizona State University logo
    Positions
    • On Q Financial - Mortgage Loan Consultant
      Feb 8th, 2010 - Aug 12th, 2024
    Addresses and Serving Areas
    Primary Serving Area
    Phoenix, AZ
    Other Serving Areas
    San Diego, CA
    Scottsdale, AZ

    Year Started

    2010

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS #305370
    • AZ
    • CA
    Awards
    President's Club A...
    Certified new buil...
    Hobbies
    • Pilates
    • Pickleball
    • Hiking
      • View All
    Disclaimer
    Homeowners Financial Group USA, LLC | NMLS#93718 | Equal Housing Lender | This is not a commitment to engage in a loan transaction. All loan products and loan amounts may not be available in your area and are subject to credit and property approval pursuant to agency and investor guidelines. Information, rates and programs are subject to change without prior notice. Other restrictions and limitations may apply. Website. Licensing. NMLS Consumer Access. Toll Free (877) 305-5571.