Melanie Nguyen
Sr. Loan Officer | NMLS # 1870468
https://www.nmlsconsumeraccess.org/
https://westcapitallending.com/licensing
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Melanie stayed in touch throughout the entire process.
Melanie communicated effectively throughout the process. She understood our timeline, expectations and limitations and made sure we had what we needed when we needed it. We have purchased close to a dozen homes over the years, and by far this...
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Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
I'm truly honored to have been able to provide you with the best experience you've had with a lender. Understanding your timeline, expectations, and limitations is crucial to delivering exceptional service, and I'm glad I could meet those needs...
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Very upbeat and friendly personality, and very hard worker to accommodate and accomplish our goals! Despite a few setbacks and pop ups along the way, (as my loan was a little different refinancing a land contract where I had already been living...
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Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
I'm incredibly touched by your kind words and thrilled to have been able to assist you in achieving your goals. It was a pleasure working with you and your unique refinancing situation. I understand that unexpected challenges can arise, and...
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One word answer...Melanie. Melanie is a dedicated professional. She was in our corner from start to finish. Communication was excellent and she was transparent throughout the process. This was house number three with New American and we would...
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Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for your concise and kind feedback! I'm honored to have been able to provide you with a positive experience throughout your homebuying journey. It's wonderful to hear that my dedication, communication, and transparency contributed...
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Melanie was so wonderful to work with, she was there step by step throughout the home buying process to answer all my questions. Overall amazing experience!! I wouldn’t have done it without Melanie!
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
I truly appreciate your kind words! It was a pleasure assisting you throughout the home buying process and ensuring that all your questions were answered. Your satisfaction and positive experience mean a lot to me. If you ever need assistance...
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Good service 👍
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for the positive feedback! I'm glad to hear that you were satisfied with the service. If you have any more feedback or if there's anything else I can assist you with, please feel free to let me know. Your satisfaction is important...
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Very nice and personable, helped explain things to me several times that I didn’t understand.
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for your kind words! I'm glad I could assist you and provide explanations when needed. Clear communication and ensuring you have a good understanding are important to me. If you ever have more questions or need further assistance...
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Questions were not answered in a timely manner. There was not an open line of communication during operating hours. Seemed disinterested to the point where she referred to me by the incorrect name and would have to reach out multiple times...
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She helped us get into a house when other lenders couldn’t. She was patient, and allowed us to close a really tough deal! 10 stars if I could
Would recommend
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for your recommendation! If you or anyone you know ever needs assistance or has any questions in the future, feel free to reach out. Your satisfaction is important to me, and I'm here to help whenever you need. Thank you again for...
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About
https://www.nmlsconsumeraccess.org/
https://westcapitallending.com/licensing
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
mortgage lending
purchase
refinance
conventional loan
va loan
fha loan
reverse mortgage
construction loan
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Positions
- New American Funding - Loan Consultant Nov 1st, 2019 - Current
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- nmls # 1870468
- lmb # 100515302
Hobbies
- snowboarding
- pickleball
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
Copyright ©
2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
NMLS Consumer Access (https://nmlsconsumeraccess.org)
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/licensing