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Melanie Binder - Sr. Loan Consultant | NMLS # 189257 in Springfield, IL

Melanie Binder

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Sr. Loan Consultant | NMLS # 189257

Flat Branch Home Loans
Company Logo
This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roo... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(217) 519-2580
Springfield, IL
https://flatbranchhomeloans.com/team/melanie-binder
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Reviews from Web
  • Encompass
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    Nicholas G B
    Decatur, IL
    Posted on October 7th, 2024 09:50 PM
    Very straight forward and on the ball
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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    Tara H
    Decatur, IL
    Posted on September 22nd, 2024 06:20 PM
    Melanie was very responsive and explained the portions of the process that I didn’t understand.
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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    Katy L
    Posted on August 11th, 2024 02:37 AM
    Melanie came across as knowing what she was talking about. But was emotionally cold and interaction with her felt uncomfortable.
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    Travis F
    Posted on July 20th, 2024 04:13 PM
    Melanie Binder has received a review with 5 star rating from Travis F
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    Travis A F
    Heyworth, IL
    Posted on July 20th, 2024 04:13 PM
    From working with Tina then Melanie our experience was fantastic.
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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    Amy R
    Posted on July 18th, 2024 02:50 AM
    Horrible experience rude, treated like 2nd class citizen!!! Would never recommend her due to how she treated and talked to me!!!
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    Amy S R
    Oreana, IL
    Posted on July 18th, 2024 02:48 AM
    Melanie needs to work on her people skills! She talked down to me as her client, very RUDE on multiple occasions!!! I guess my $75,000 home purchase was beneath her! 20 years ago I had new build of $350,000.00 I put my pants on the same way...
    read more
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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    Nahjahri Z B
    Decatur, IL
    Posted on July 17th, 2024 03:04 PM
    Made buying my first house easy and stress free
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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    Jamie L L
    Bethany, IL
    Posted on July 9th, 2024 01:46 PM
    Melanie Binder was awesome at helping me through the whole process
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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    Tony R G
    Forsyth, IL
    Posted on July 6th, 2024 02:58 PM
    Made it a easy transition
    Reply from New American Funding - Melanie Bind...
    December 10th, 2025 07:06 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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    About
    This Springfield, Illinois, office is located off of Mitchell and Happy Landing Drive. Our team of loan officers know that owning a home isn’t as simple as a financial investment, it’s an anchor in people’s lives. Ready to set down your roots? We’re eager to help. Head over to our Springfield office to meet your local Flat Branch family!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    Purchase
    Refinance
    Conventional Loan
    VA Loan
    FHA Loan
    Reverse Mortgage
    Construction Loan
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 189257
    Hobbies
    • I enjoy golfing, traveling, relaxing with family and friends at the pool, beach, and lake
    Disclaimer
    NMLS# 224149