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8:00 AM to 6:00 PM
Tuesday
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  • Rating
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5.0
Encompass
A
Arthur C
Meriden, CT
Posted on February 4th, 2024 01:17 AM
Matt is very well versed in every step of the process. M O O has a extremely easy and transparent application. Matt also answered all our questions in a precise and timely maner.
Reply from Matthew Givens
February 14th, 2024 01:31 AM
I'm truly grateful for your kind words, Arthur. It's always my goal to ensure the process is as clear and straightforward as possible for my clients. I'm pleased to hear that you found our application process easy and transparent. I'm also...
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4.83
Encompass
L
Lynn D
Toms River, NJ
Posted on December 31st, 2023 01:29 PM
Matthew was very attentive to all my questions and needs throughout the whole process and even after!!!
Reply from Matthew Givens
January 10th, 2024 01:33 PM
I really appreciate your positive review, Lynn. I always strive to provide top-notch service and I'm glad to hear that I was able to meet your needs effectively. Even after the process, I'm always here to assist you. Thank you for choosing...
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4.83
Encompass
J
Jarod D T
Escalon, CA
Posted on December 31st, 2023 03:50 AM
I explained what I needed and he listened. Didn’t try and talk me into anything extra
Reply from Matthew Givens
January 10th, 2024 03:54 AM
I'm thrilled to hear your positive feedback, Jarod. It's always my goal to provide tailored services that best fit each client's unique needs. I'm glad to know you felt heard and respected during our interactions, as that's a crucial part of...
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5.0
Encompass
S
Steve J H
BONNER SPRINGS, KS
Posted on December 30th, 2023 03:38 PM
Matthew was thorough, consistent and always followed-up timely!
Reply from Matthew Givens
January 9th, 2024 03:40 PM
Thank you for the glowing review, Steve! I'm glad to hear that my thorough and consistent service met your expectations. Your feedback is greatly appreciated and it's always rewarding to know that my efforts have made a positive impact. I look...
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4.83
Encompass
T
Todd M
Marietta, OH
Posted on December 18th, 2023 01:32 PM
N/A good experience
Reply from Matthew Givens
December 28th, 2023 01:35 PM
I'm truly appreciative of your positive feedback, Todd. I'm thrilled to hear that you had a good experience with us at Mutual of Omaha Mortgage. Your rating of 4.83 out of 5 stars means a lot to me and inspires me to continually provide excellent...
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5.0
Encompass
L
Lauren H
Forest Park, GA
Posted on December 8th, 2023 03:12 PM
Matthew was phenomenal through the whole process, he made magic with our loan and we are eternally grateful!
Reply from Matthew Givens
December 18th, 2023 03:14 PM
I am absolutely thrilled to hear about your positive experience, Lauren! Your kind words truly mean a lot to me. At Mutual of Omaha Mortgage, we strive to make each loan process as smooth and magical as possible. Knowing that you are satisfied...
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5.0
Encompass
A
Alisha S
Douglasville, GA
Posted on November 27th, 2023 05:57 PM
Matthew, and everyone involved with my loan process, were attentive, helpful, informative, and an all around pleasure to work with. I can’t recommend this company enough.
Reply from Matthew Givens
December 7th, 2023 05:58 PM
I'm incredibly grateful for your kind words, Alisha. It was truly a pleasure assisting you through the loan process. At Mutual of Omaha Mortgage, we always strive to deliver a seamless and informative experience to our customers. Your high...
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5.0
Encompass
L
Lisa C
Sussex, NJ
Posted on November 24th, 2023 06:12 PM
Everything was explained when I asked questions
Reply from Matthew Givens
December 4th, 2023 06:15 PM
Lisa, I am thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage and that I was able to assist you comprehensively. Your satisfaction is our priority and we always strive to ensure our clients are fully informed....
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4.5
Encompass
T
Timothy L
Newhebron, MS
Posted on November 16th, 2023 04:23 AM
Made the steps easy to get to the end of Process Had a little hiccup at the last thing, but it was taking care of.
Reply from Matthew Givens
November 26th, 2023 04:27 AM
Thank you, Timothy, for taking the time to leave a review. I'm glad to hear that you found the process manageable and I apologize for the small hiccup at the end. Your feedback is very valuable to us at Mutual of Omaha Mortgage. We strive hard...
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5.0
Encompass
M
Maggie L R
Waukegan, IL
Posted on November 1st, 2023 04:03 PM
the process was explained from A-Z ,Matthew was very pleasant and patient to work with. all of my questions , phone calls and concerns were taken care of in a timely and professional manner.
Reply from Matthew Givens
November 11th, 2023 04:15 PM
Thank you, Maggie, for your positive feedback. I'm thrilled to hear that you found our process to be well-explained and professional. At Mutual of Omaha Mortgage, we always strive to be responsive and patient with our clients, so it's great...
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