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Matthew Arcari - Northpointe Bank
Branch Manager | NMLS# 244710

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
A+, perfect process, thank you.
Reply from Matthew Arcari
December 12th, 2025 05:00 PM
We appreciate your kind words, Christopher. It's great to know that you found the process with Matthew Arcari and his team at Northpointe Bank to be perfect. Your satisfaction is our primary goal, and we're thankful for the opportunity to assist...
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Northpointe Bank, and the Matthew Acari team, listened to what I needed, provided me great options to consider, educated me about those options, and delivered a quick closing for the option I chose. I would highly recommend them and would definitely...
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Reply from Matthew Arcari
December 9th, 2025 07:36 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Requests for information already provided or confirming information already checked was above and beyond what was already confirmed.
Reply from Matthew Arcari - Northpointe Bank
November 25th, 2025 09:24 PM
Thank you for sharing your feedback with us. We know the homebuying journey can take time and that updating documentation along the way can feel frustrating. We truly appreciate you staying engaged with us through each step so we could keep...
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Constant communication with a knowledgeable, friendly team, and processed my loan on time. Thank you Team!
Reply from Matthew Arcari
November 10th, 2025 08:22 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
attention to detail and professionalism and understanding for the urgency of getting it done!!
Reply from Matthew Arcari
October 30th, 2025 06:54 PM
We appreciate your thoughtful review, Kimberley. It's great to hear that Matthew Arcari and his team at Northpointe Bank demonstrated attention to detail and professionalism throughout your refinancing process. Understanding the urgency of...
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Great team!
Reply from Matthew Arcari
October 16th, 2025 01:10 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
The process felt very organized and clear . There were some redundancies in paperwork but appreciated the thoroughness. The loan isn't really available anywhere else and will suit our specific needs well.
Reply from Matthew Arcari
October 13th, 2025 03:40 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Matthew and his team were great, very knowledgeable and responsive. The only thing I was slightly unhappy through the process with had more to do with providing extra proof of our W-2 earnings which was complicated by my husband's employer...
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Reply from Matthew Arcari
October 10th, 2025 04:54 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Matthew did not listen to my wishes regarding the type of loan or the amount of the loan I emailed him about this several times and he ignored me I asked for a new agent twice and that was also ignored I would never work with Northpoint again...
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The team was very responsive and Matthew was patient as I asked many questions about the AIO loan
Reply from Matthew Arcari
September 23rd, 2025 08:46 PM
It's great to hear about your positive experience, Brian. We appreciate you taking the time to recognize Matthew and the team's responsiveness during your AIO loan process. Providing clear information and support is our priority at Northpointe...
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About
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Planet Fitness
- Lakewood Ranch Golf and Country Club
- Sarasota Yacht Club
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 244710
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Achievements
- In the Top 10 Loan Officers for Northpointe Bank For last 5 Years
Hobbies
- Golfing
- Painting
- Snowboarding, Skiing
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender