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8:00 AM to 6:00 PM
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  • Rating
  • About
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5.0
Encompass
D
Dana E M
Valrico, FL
Posted on February 15th, 2024 03:38 PM
Matt was incredibly attentive and explained everything. Was always available for any questions or concerns we had.
Reply from Matt Shipley
February 25th, 2024 03:41 PM
I'm truly humbled by your positive review, Dana. It was a pleasure assisting you throughout the process. Your feedback is greatly appreciated and it's always my goal to ensure that all your questions and concerns are addressed promptly. Please...
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5.0
Encompass
S
Stephen P M
Valrico, FL
Posted on January 30th, 2024 01:34 PM
I want to take a moment to express my sincere gratitude to Matthew for his exceptional dedication, attention to detail, and outstanding communication. Throughout our interactions, Matthew consistently demonstrated the highest level of professionalism...
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Reply from Matt Shipley
February 9th, 2024 02:36 PM
I'm truly humbled by your kind words, Stephen. It was a pleasure to assist you throughout the process and I'm glad I could make it a bit less stressful for you. I strive to provide the best possible service and your feedback confirms that I...
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4.5
Encompass
S
Susan Z
Lanoka Harbor, NJ
Posted on January 25th, 2024 01:18 PM
Matt was on top of everything to make it go smooth. He answered every question with a quick response.
Reply from Matt Shipley
February 4th, 2024 01:31 PM
I'm truly grateful for your kind words, Susan. It was an absolute pleasure assisting you and making sure all your questions were answered promptly. Your satisfaction is my top priority, and I'm pleased to hear your experience with Mutual of...
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5.0
Encompass
A
Amanda G
Sun City Center, FL
Posted on January 23rd, 2024 02:46 PM
Matt had closed all my VA deals. He is my only Go To for my VA clients as Mutual of Omaha and Matt always have my clients best interest and record closing times
5.0
Encompass
W
Weldon C H
Sun City Center, FL
Posted on January 22nd, 2024 03:55 PM
Matt is a wealth of information, in my situation with the VA loan.
Reply from Matt Shipley
February 1st, 2024 03:56 PM
I'm truly grateful for your positive feedback, Weldon. It was a pleasure to handle your VA loan application here at Mutual of Omaha Mortgage. Your satisfaction is always my priority and I'm glad to have been able to provide you with the information...
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4.83
Encompass
J
Jeremy A R
Enola, PA
Posted on December 31st, 2023 09:34 PM
Everything was great!
Reply from Matt Shipley
January 10th, 2024 09:37 PM
I'm glad to hear that you had a great experience, Jeremy! Your feedback means a lot to us here at Mutual of Omaha Mortgage. I'm pleased that I was able to help you and ensure your satisfaction. Thank you for the high rating of 4.83 out of 5...
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5.0
Encompass
R
Robert H
Chicago, IL
Posted on October 10th, 2023 05:17 PM
Matt was extremely responsive, always willing to explain the parts of the process I didn't understand, and patient with complications that came up working with my bank. He made it all as painless as possible.
Reply from Matt Shipley
October 20th, 2023 05:21 PM
Thank you so much for your feedback, Robert. I'm thrilled to hear that you found the process smooth and that I could be of assistance. In Mutual of Omaha Mortgage, we strive to provide the best possible service to our clients, and your kind...
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4.83
Encompass
E
Erin L
Chicago, IL
Posted on October 9th, 2023 12:18 PM
Matt was very knowledgeable and responsive. He made everything clear and understandable for myself and my partner as new homeowners. He did his best to make the process go as quickly and smoothly as possible.
Reply from Matt Shipley
October 19th, 2023 12:20 PM
I'm grateful for your kind review, Erin. It was a pleasure guiding you and your partner through the process of becoming homeowners. I strive to make everything as clear and understandable as possible, and I'm glad to hear that I was successful...
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4.83
Encompass
B
Bradford M
Naples, FL
Posted on October 9th, 2023 01:59 AM
Excellent communification throughout the process.
Reply from Matt Shipley
October 19th, 2023 02:02 AM
I'm glad to hear that you found our communication excellent throughout the process, Bradford. Our aim at Mutual of Omaha Mortgage is to ensure our clients are well-informed and comfortable every step of the way. This feedback validates our...
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5.0
Encompass
K
Kara L B
Weare, NH
Posted on September 23rd, 2023 06:02 PM
Matt Shipley was always professional and made a difficult time a breeze. I would highly recommend Matt to anyone looking for financial decisions. I have owned many real estate with financial responsibilities and working with Matt was the most...
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Reply from Matt Shipley
October 4th, 2023 05:00 AM
I'm incredibly grateful for your thoughtful review, Kara. It's a pleasure to know that you found our time together professional and seamless, even in a difficult time. Your recommendation means a great deal to me. I'm always here to assist...
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