Mason Whitehead - Churchill Mortgage
Home Loan Specialist l NMLS 218140
Churchill Mortgage - Brentwood, TN
At Churchill Mortgage, we believe homeownership is a big part of that American dream. After all, your home is where all of life’s moments take place. That’s why our team - including Mason Whitehead - is committed to doing what’s right for y... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Mason and his team were very responsive and helpful anytime I had a question during the entire purchase process.
Reply from Mason Whitehead - Churchill Mortgag...
September 22nd, 2024 03:21 PM
I'm thrilled to hear that you found my team and I responsive and helpful throughout your purchasing process, Aaron. Your feedback is greatly appreciated. I'm glad we could assist in making your experience with Churchill Mortgage a positive...
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Home refinanced eventually
Reply from Mason Whitehead - Churchill Mortgag...
September 12th, 2024 03:12 PM
Thank you for your feedback. Your responses are an important tool for us to grow as a company. We enjoyed working with you and we hope that we'll have the opportunity to serve you again.
The best part was the communication. I was never in the dark or left wondering. Step by step, I always knew wheat was going on and what was needed in a timely manner.
Reply from Mason Whitehead - Churchill Mortgag...
September 12th, 2024 03:08 PM
Thank you, Chase, for leaving such a positive review. I am thrilled to hear that you felt well-informed throughout the process. Communication is a cornerstone of my approach to customer service at Churchill Mortgage, and your feedback validates...
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Quick response times and the team members communicate with each other
Reply from Mason Whitehead
September 1st, 2024 05:53 PM
I'm thrilled to hear about your positive experience with our communication and response times, Cameron. It's always encouraging to know that our efforts to work seamlessly as a team are making a difference. Your high rating is much appreciated....
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Mason explained really well all the process and was always quick to reply when we had questions.
Reply from Mason Whitehead
August 28th, 2024 06:16 PM
I'm thrilled to hear that you had a positive experience and that I was able to assist you promptly and effectively. It was a pleasure working with you, Rocio. I always strive to make the mortgage process as straightforward and understandable...
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The confusion with the terms of our mortgage delayed our closing. We were very inconvenienced since we were moving from out of state. We had to scramble to make housing arrangements.
Reply from Mason Whitehead - Churchill Mortgag...
August 19th, 2024 05:29 PM
Thank you for your feedback, Krisann. We will look into what happened and use this survey as a tool for future customers and transactions.
Mason was very helpful and explained the process in very relatable context.
Reply from Mason Whitehead
August 26th, 2024 04:39 AM
I'm delighted to learn that you found our discussions to be valuable, Marcus. I strive to make the mortgage process as understandable as possible, so I'm glad to hear you appreciated the effort. Thank you for taking the time to share your experience...
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Great customer service
Reply from Mason Whitehead
August 23rd, 2024 04:04 PM
Really appreciate your kind words and five-star rating, Carol! It's always our aim at Churchill Mortgage to provide the best customer service possible. It's great to know that you had a positive experience with us. Looking forward to working...
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Mason and his team were very responsive. We closed fast. They also made constant contact so that you knew you were being guided through the process smoothly. This gave us a lot of confidence.
Reply from Mason Whitehead
August 21st, 2024 10:22 PM
Thank you for the wonderful review, Steven! I'm thrilled to hear that you found our service responsive and smooth. It was our goal to guide you through the process and keep you in the loop at all times. It's great to know that we were able...
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The team was available practically 24 seven I never waited more than 30 minutes to an hour to hear a reply back from your team whether it was Monday through Friday or on the weekend. Your fun, cute little gifts along the way was really appreciated....
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Reply from Mason Whitehead
August 20th, 2024 05:15 PM
Hi Scott, thank you for taking the time to leave such a positive review. I'm thrilled to hear that you found our availability and timely responses to be helpful, as we strive to provide excellent service around the clock. I'm also glad to hear...
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About
At Churchill Mortgage, we believe homeownership is a big part of that American dream. After all, your home is where all of life’s moments take place. That’s why our team - including Mason Whitehead - is committed to doing what’s right for you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Mortgage Lending: Purchases & Refinances
Conventional Loans
Government Lending: VA
FHA & USDA
Construction Loans: New Construction & Renovations
1st Time Home Buyer
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Positions
- Churchill Mortgage - Loan OfficerDec 1st, 2009 - Current
Addresses and Serving Areas
Primary Serving Area
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID: 218140
Videos
Hobbies
- Travel - the further away the better
- Time with my girls
- Flying
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