Mary Jane Douma
Mortgage Branch Manager
At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
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As happens in most transactions, there was glitch. Mary Jane was on top of it and worked tirelessly to respolve it. She was in constant communication with me as well as the buyer and other agent so we were all on the same page. We had an on...
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Mary Jane is awesome to work with!
Mary Jane Douma was great to work with from the very start. She thoroughly went over the process, communicated in a timely manner, reviewed documents with me, answer questions and made the process seamless. We started the process on October...
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We got to talk to her in her office. She made you feel like family.
We had such a great experience with Mary Jane! As first time home buyers she really took the time to break down the process and explain every step. She and her team were amazing communicators as well and were always quick to get back to us....
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Reply from Mary Jane Douma
October 28th, 2025 02:20 PM
Thank you so much for your kind words! It was such a pleasure helping you through your first home purchase. I’m so glad we could make the process clear and comfortable for you. Congratulations on your new home — I’m thrilled to have been part...
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Mary Jane is on the ball and on top of everything.
Reply from Mary Jane Douma
October 28th, 2025 02:21 PM
Thank you so much! I really appreciate your kind words — it was a pleasure working with you and I’m so glad you had a great experience!
Very respectable, took the time to properly explain information we did not have knowlage of. As well as, providing advice in deciding which plan of action would benificial
Reply from Mary Jane Douma
October 28th, 2025 02:22 PM
Thank you so much for your kind review! I’m glad I could help explain everything clearly and guide you through your options. It was a pleasure working with you and helping you find the best path forward!
It was smooth transaction, you can count on Mary Jane.
Reply from Mary Jane Douma
October 28th, 2025 02:22 PM
Thank you so much! I’m happy to hear everything went smoothly. It was a pleasure working with you, and I truly appreciate your trust and recommendation!
Mary Jane is a true professional. She is prompt with her clients & keeping all informed with the progress of the transaction.
Reply from Mary Jane Douma
October 28th, 2025 02:23 PM
Thank you so much! I really enjoyed working with you and I’m so glad the process went smoothly. It means a lot that you felt supported and informed every step of the way!
Mary Jane consistently advocates for the client. She is transparent in her business dealings and creative in her approaches.
Reply from Mary Jane Douma
October 28th, 2025 02:30 PM
Thank you so much! I really appreciate your kind words. It means a lot to know my clients feel supported and confident throughout the process. I truly enjoyed working with you!
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At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
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2523 S Wayzata Blvd. #100 Minneapolis, MN 55405 | Phone (952) 698-3300
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