

Mary Jane Douma
Mortgage Branch Manager

At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
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Mary has helped me with 2 home loans, the first one she was able to help me retrieve my VA Loan Certificate when I thought I had forfeited it years ago, the 2nd one was a VA refinance. She is fantastic, kept me in the loop and up-to-date with...
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Reply from Owner
June 7th, 2016 12:00 AM
I am always here to help. Please let me know if I can do anything for you or your family in the future! Thank you for the kind words. Always a pleasure working with you!
When my husband and I got frustrated with the high price of renting in our area--and the added cost for having pets--we agreed to just "visit" a mortgage lender to see if there was any way we could qualify for a loan that would cost us less...
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Reply from Owner
June 14th, 2016 12:00 AM
Very happy to hear that I was able to make it as least stressful as possible. Thank you for the review!
We have used Mary Douma to purchase two houses. I was connected to Mary through my real estate agent on our first house purchase. We closed in less than 4 weeks due to her diligence and walking us through every step. Mary was extremely easy...
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Reply from Owner
June 7th, 2016 12:00 AM
I am always here to help. Please let me know if I can do anything for you or your family in the future! Thank you for the kind words. Always a pleasure working with you!
My experience in working with Mary Jane & her staff was very positive. The process in obtaining my mortgage from Academy Mortgage was a pleasant experience. I would recommend Mary Jane to anyone that needed a mortgage.
Reply from Owner
June 7th, 2016 12:00 AM
Very happy to hear that I was able to make it as least stressful as possible. Thank you for the review!
Mary Douma was wonderful, easy to talk to and very friendly! She made the loan process easy and was very helpful when I had questions. Mary would return calls quickly and respond to emails in a timely manner. I would highly recommend Mary to...
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Reply from Owner
June 7th, 2016 12:00 AM
I am always here to help. Please let me know if I can do anything for you or your family in the future! Thank you for the kind words. It was a pleasure working with you!
Mary was so knowledgeable when it came to our mortgage. She had it processed so quickly and followed through where others had not. Even though it was an out-of-the-ordinary transaction (online purchase/foreclosure) Mary had answers for us and...
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Reply from Owner
June 7th, 2016 12:00 AM
I am always here to help. Please let me know if I can do anything for you or your family in the future! Thank you for the kind words. It was a pleasure working with you!
I would highly recommend Mary Douma. She was very quick and efficient with my home loan. Mary's communication about how the loan process was going to go, and what I needed to do to help the process run smoothly was great. Thanks to Mary I now...
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Reply from Owner
June 7th, 2016 12:00 AM
Congrats on your first home! Please let me know if I can do anything for you or your family in the future! Thank you for the kind words. It was a pleasure working with you!
This was honestly the best and most efficient mortgage process I have ever had. From the time of application to closing was 26 days. I like the electronic documents allowing me the process of doing some of the paperwork long distance. Mary...
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Reply from Owner
June 7th, 2016 12:00 AM
Very happy to hear that I was able to make it as least stressful as possible. Thank you for the review!
Mary gave us all the help we needed. She explained the paperwork and shared the details of the process. Nancy and I trusted her judgement and experience. Our next move, if it comes, will be with Mary Jane.
Reply from Owner
June 7th, 2016 12:00 AM
Very happy to hear that I was able to make it as least stressful as possible. Thank you for the review!
Mary Jane was extremely professional. Answered any and all of my questions quickly. She always had a smile on her face, and it was truly a pleasure to meet with her.
Reply from Owner
June 7th, 2016 12:00 AM
Congrats on getting into your home and thank you for this 5 star review!
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About
At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
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Luminate Bank is an Equal Housing Lender | Member FDIC
Luminate Bank | NMLS ID #1281698
2523 S Wayzata Blvd. #100 Minneapolis, MN 55405 | Phone (952) 698-3300
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