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Marlese Hollenback - Customer Experience Team Lead in Morristown, NJ

Marlese Hollenback

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Customer Experience Team Lead

Company Logo
Swyfft uses patented analytical methods and unique data sources to more accurately assess the risks to your home and property. In most cases, this enables us to provide a premium quote in a few seconds using just your address, and we can us...... Show More
Company Logo
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Overall Ratings
4.6
(980)
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Reviews from Web
  • 5.0
    API
    C
    C M K C
    Posted on June 6th, 2026 05:24 PM
    Fast, quick, and efficient service.
  • 4.83
    API
    P
    PATRICIA G A P
    Posted on June 5th, 2026 09:25 PM
    My issue always gets resolved when I make the call. All the team is couteous, patient, and knowledgeable.
  • 0.66
    API
    D
    Debra L D
    Posted on June 5th, 2026 04:46 PM
    Transparency & Customer Service needs to be Upgraded!
  • 4.16
    API
    M
    Maria N M
    Posted on June 4th, 2026 05:51 PM
    Great service
  • 5.0
    API
    J
    Jeffry A J
    Posted on May 30th, 2026 05:42 PM
    KEEP THE GOOD JOB - QUICK, FAST AND CLEAR COMMUNICATION
  • 5.0
    API
    C
    Cristina M C
    Posted on May 26th, 2026 03:01 PM
    Marlese took the time to call and explain the insured request and how to check information thru the portal. She also reassured me the insured has the opportunity to make the changes needed when/if the time comes to process the changes.
  • 5.0
    API
    V
    Victoria H V
    Posted on May 26th, 2026 01:46 PM
    She answered all of my questions. She was quick & efficient.
  • 5.0
    API
    B
    Brenda G B
    Posted on May 21st, 2026 03:14 AM
    Earlier alert about the policy renewal.
  • 5.0
    API
    A
    Ashley H A
    Posted on May 15th, 2026 03:47 PM
    really quick to respond to policy change requests. Thank you!
  • 5.0
    API
    J
    Jenny S J
    Posted on May 8th, 2026 04:04 PM
    rapid response and great customer service.
  • 10 of 980
    About
    Swyfft uses patented analytical methods and unique data sources to more accurately assess the risks to your home and property. In most cases, this enables us to provide a premium quote in a few seconds using just your address, and we can usually offer you a lower premium, too.
    Products & Services
    Insurance Agent
    Specialities
    Homeowners and Flood policy
    277
    /850
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    Positions
    • Swyfft Insurance Company - Customer Experience Team Lead
      Jan 9th, 2017 - Current

    Year Started

    2017

    Time Zone

    Pacific Standard Time (PST)
    Hobbies
    • Walking and Bike riding