Marlene Smith, Loan Officer, NMLS # 399919 - American Financial Network, Inc.'s Cover Image
Marlene Smith, Loan Officer, NMLS # 399919 - American Financial Network, Inc. - Branch Manager | NMLS # 399919 in Elm Grove, WI

Marlene Smith, Loan Officer, NMLS # 399919 - ...

ClaimedPro

Branch Manager | NMLS # 399919

Company Logo
As one of the fastest growing mortgage bankers in the United States, we opened our doors in 2001 and have since expanded with many community-based branches across the nation. Headquartered in Brea, CA, AFN built its reputation as an outstan... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
9 AM to 6 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • Encompass
    A
    Azariah P
    Milwaukee, WI
    Posted on August 31st, 2026 03:25 AM
    Marlene was an excellent loan officer to work with. She was always available, offered good insights, was willing to make whatever needed to be done happen, and quickly. She was friendly, kind, personable, and moved the process along seemlessly,...
    read more
    Reply from Marlene Smith
    September 7th, 2026 06:22 PM
    Azariah, I appreciate your thoughtful review. I'm glad to hear that my efforts to provide seamless and responsive service had a positive impact on your experience. Your kind words mean a lot to me, and I'm thankful for the opportunity to assist...
    read more
  • Encompass
    O
    Olga B
    Milwaukee, WI
    Posted on July 15th, 2026 11:33 AM
    Marlene was very informative, professional and had our best interest. She was very responsive and attentive to all details. Anytime my husband or I reached out she had the answers we needed. If I had to do this all over again, I wouldn't change...
    read more
    Reply from Marlene Smith
    July 22nd, 2026 06:00 PM
    Olga, I'm grateful for your kind words. It's wonderful to know that I could provide the information and support you needed throughout the process. I appreciate your trust in me, and I'm so pleased that you felt well taken care of during your...
    read more
  • Encompass
    D
    Dominique B
    Milwaukee, WI
    Posted on July 9th, 2026 08:51 PM
    Marlene was very helpful, she answered every question I asked in prompt fashion. Going through this process for the first time, she made it feel easier than I expected .
    Reply from Marlene Smith
    July 16th, 2026 08:51 PM
    Dominique, I'm happy to hear that I could make your first experience smoother than anticipated. It's great to know that my prompt responses were helpful to you. Thank you for sharing your positive experience!
  • Encompass
    J
    Joan J
    Milwaukee, WI
    Posted on June 18th, 2026 04:52 PM
    The communication . Marlene made it personal . very professional but personal . I did not feel like I was just another number. I appreciate the follow up . In the midst of her own struggles she was still there for me. For me that spoke volumes...
    read more
    Reply from Marlene Smith, Loan Officer, NMLS #...
    June 25th, 2026 04:52 PM
    Joan, I'm grateful for your kind words. It's important to me to provide personalized and professional service, and I'm pleased that you felt valued throughout the process. Thank you for acknowledging my commitment, even during challenging times....
    read more
  • Encompass
    D
    Damien G
    Milwaukee, WI
    Posted on April 25th, 2026 12:14 PM
    Mrs. Marlene is the best. She is very responsive ams and specific. She walkked walked me through the whole process and made it so easy I appreciate her and the work she does.
    Reply from Marlene Smith
    April 25th, 2026 12:32 PM
    Damien. Thank you for your kind words and trusting me with your lending needs. I look forward to working with you again. Take Care Marlene
  • Encompass
    L
    Lucas H
    Milwaukee, WI
    Posted on April 15th, 2026 11:57 PM
    She was attentive throughout.
    Reply from Marlene Smith
    April 23rd, 2026 02:38 PM
    Lucas, I appreciate your feedback. It's important to me to be attentive and supportive throughout the process. Thank you for taking the time to share your experience!
  • Encompass
    E
    Erika S
    Milwaukee, WI
    Posted on March 21st, 2026 03:46 PM
    Marlene was easy to reach and extremely heful in getting me the best rates. Her expertise and professionalism assured me that I was in good hands .
    Reply from Marlene Smith
    March 22nd, 2026 03:26 AM
    I am elated to have been a part of your purchase journey. I wish you only the best in the future. Take Care Marlene
  • Encompass
    D
    Dylan J S
    Wauwatosa, WI
    Posted on February 9th, 2026 02:11 PM
    Marlene is absolutely amazing at her job. Working with her is stress free. Even if I were to get stressed she would talk to me, so I wouldn't feel as stressed. Marlene is up there in the aspect of one of my favorite people I have meet. Thank...
    read more
    Reply from Marlene Smith
    February 9th, 2026 02:37 PM
    Dylan you were a joy to work with. I am excited that we were able to work together again and get you refinanced. People like you are why I continue to do this job. Wishing you only the best. Take Care Marlene
  • Encompass
    J
    Jewell S
    Wauwatosa, WI
    Posted on January 20th, 2026 01:23 PM
    Marlene Smith the biggest help to me. I've used her twice now in both times I can't tell you what an awesome help she was and made things so easy for me. I believe Marlene to be one of your greatest assets!!!! thank you sincerelyh Jewell Smith...
    read more
    Reply from Marlene Smith
    January 27th, 2026 06:37 PM
    Jewell, I'm so glad to hear that I could assist you effectively on both occasions. Making the process easy and smooth for you is always my goal. If you ever need support in the future, don't hesitate to reach out. Thank you for your kind words!...
    read more
  • Encompass
    M
    Marlisa M
    Milwaukee, WI
    Posted on December 12th, 2025 04:10 PM
    Marlene walked us through the entire process. Took the time to answer all of our questions and concerns.Explained how to use emails , and all questions.
    Reply from Marlene Smith
    December 16th, 2025 04:11 PM
    I enjoyed working with you. Thanks for the great feedback.
  • 1–10 of 150
    About
    As one of the fastest growing mortgage bankers in the United States, we opened our doors in 2001 and have since expanded with many community-based branches across the nation. Headquartered in Brea, CA, AFN built its reputation as an outstanding mortgage banking firm by serving the lending needs of real estate professionals, builders, and individual homebuyers throughout the United States.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Lending on 1 to 4 family properties conforming Primary and Investment Properties
    DSCR Loans
    HELOCS
    Commercial
    USDA Loans
    FHA Loans
    Conventional Loans
    VA Loans
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas

    Year Started

    2001

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 399919
    Hobbies
    • Cycling
    • Motorcyles
    • Gardening
    • View All
    Disclaimer
    Equal Housing Lender

    American Financial Network, Inc. is an Equal Housing Lender

    American Financial Network, Inc. | NMLS ID 237341
    10 Pointe Drive, Suite 330, Brea, CA 92821| (714) 831-4000

    ©2026 All Rights Reserved
    NMLS Consumer Access: http://www.nmlsconsumeraccess.org
    Licensing | Privacy | Contact Us



    American Financial Network, Inc. is licensed by the California Department of Financial Protection and Innovation under the California Financing Law License (6038771) and holds a CA Bureau of Real Estate, Real Estate Broker's License (01317581) under Nationwide Mortgage Licensing System (NMLS), unique identifier of 237341. Broker is performing acts for which a license is required. Loans made or arranged pursuant to California Financing Law. Refer to www.nmlsconsumeraccess.org and input NMLS #237341 to see where American Financial Network, Inc. is a licensed lender. This is not an offer for extension of credit or commitment to lend. All loans must satisfy company underwriting guidelines. Not all applicants qualify. Information and pricing are subject to change at any time and without notice. The content in this advertisement is for informational purposes only. Products not available in all areas. As prohibited by federal law, we do not engage in business practices that discriminate on the basis of race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract), because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.