Mark Willen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 972 Emerson Pkwy Suite C, Greenwood, Indiana, 46143
Telephone: +1-317-440-7622
Rating: 4.95

Senior Loan Officer | NMLS# 142223 | Ruoff Mortgag...

Ruoff Mortgage - Greenwood

4.95

(98)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 440-7622

Greenwood, IN

https://www.ruoff.com/MarkWillen

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.95

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Experience.com

4.93

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Excellent communication

Reply from Mark Willen, Ruoff Mortgage

June 19th, 2024 04:55 PM

I'm really glad to hear that you found our communication excellent, Wayne. At Ruoff Mortgage, we always strive to maintain clear and effective correspondence with our clients. Your positive feedback and 5-star rating are greatly appreciated....

Mark Willen, Ruoff Mortgage has received a review with 5 star rating from Erin A

Reply from Owner

June 24th, 2024 03:17 AM

Hi Erin, I hope you are moved in by now and it went smoothly. Thanks for the perfect rating of 5 stars! I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage. Your feedback is highly appreciated. If you have and...

Outstanding customer service from knowledgeable team members who make you feel at ease or such an important task . They are the best or the best !!!!

the whole process was well attended and the loan officer seemed to treat me, a woman of color, as equally as customers from other races and ethnicities.

Mi and my family are very happy and grateful . Thanks for all your help and time. You are very nice people and very efficient on all the processes

Reply from Mark Willen

April 29th, 2024 12:41 PM

Thanks for the kind words. It was my pleasure. I wish you the brightest future.

Mark’s knowledge of my situation

Mark was EXTREMELY helpful during our home buying process. He made it easy for us, especially it being our first home. He was quick to respond and always willing to talk. We can’t thank him enough for his help and guidance during the process!...

Reply from Mark Willen, Ruoff Mortgage

June 24th, 2024 03:22 AM

Hi McKinzi! I've just realized that I failed to thank you for your feedback via the Ruoff survey. I'm thrilled to hear that you had such a positive experience during your home buying process. As your first home, I understand how important it...

Mark was prompt and professional… the best from beginning to end.

Mark Willen, Ruoff Mortgage has received a review with 5 star rating from Edward T

Timely responses to questions, on top of changes as they occur, made the whole process smooth as silk, and his Sparkling Personality!

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About

Helping people navigate the mortgage process has been the focus of my career, and much of my business comes from referrals from past clients. I’m committed to treating every customer with respect while creating a smooth, stress-free experience. I offer a variety of loan programs including Conventional, FHA, VA, and USDA financing, whether you’re buying your first home, moving up, or refinancing. You can expect honest communication and trusted guidance every step of the way. Outside of work, I have a deep appreciation for the arts, especially opera, and enjoy following Purdue, the Colts, the Cardinals, and the Blues.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional

FHA

IHCDA First Time Homebuyer Loans

Down payment assistance loans

USDA

Jumbo