

Mark Willen, Ruoff Mortgage
Senior Loan Officer | NMLS# 142223 | Ruoff Mortgag...

Helping people navigate the mortgage process has been the focus of my career, and much of my business comes from referrals from past clients. I’m committed to treating every customer with respect while creating a smooth, stress-free experie... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
This was our third time working with Mark Willen. He is always very helpful. He responds to email and text immediately and the loan application process is very smooth. It is extremely convenient to be able to do so much electronically on their...
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Reply from Owner
November 28th, 2025 05:47 PM
Thanks for the kind words, Kaysee. Hope you and your family had a great Thanksgiving . . . in your new home!
This was our third time working with Mark Willen. He is always very helpful. He responds to email and text immediately and the loan application process is very smooth. It is extremely convenient to be able to do so much electronically on their...
read more
Reply from Mark Willen
December 2nd, 2025 04:06 PM
Kaysee, thank you for your continued trust in my services. I'm glad to hear that the process was smooth and the app added convenience to your experience. It's always rewarding to assist and ensure everything proceeds efficiently. Please reach...
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Mark Willen is the best! He's personable, professional and knowledgeable.
Reply from Mark Willen, Ruoff Mortgage
November 22nd, 2025 02:41 AM
Travis, I'm grateful for your positive feedback. It was my pleasure working with you again. Best wishes to you and your family for a holiday season of great joy.
Mark helped our loan process to move quickly and smoothly. Mark was very professional and helpful, and very kind as well!
Reply from Owner
October 7th, 2025 02:30 PM
Thank you for sharing your experience, Debbie. It's great to hear that the loan process went smoothly and efficiently. I aim to provide professional and helpful service, so I'm glad I could assist in making things easier for you. If you have...
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Mark dealt with me being indecisiv.
Reply from Mark Willen
September 26th, 2025 03:18 PM
Christopher, thank you for sharing your rating. I'm glad I could assist you during the process. If there's anything more you need or any questions arise, feel free to get in touch.
Mark was very knowledgeable, efficient, kind and made our loan process very smooth.
Thank you, Mark, for all of your assistance--and the yummy coffee cake!
Reply from Mark Willen
September 25th, 2025 05:34 PM
I'm grateful for your kind words, Deborah. I'm pleased to hear that my assistance and effort helped make your loan process smooth. It was a pleasure working with you, and I'm glad the coffee cake was enjoyed as well! If you have any questions...
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Mark was great to work with. Listened to my situation and got us the best deal possible in a timely manner.
Reply from Mark Willen, Ruoff Mortgage
September 11th, 2025 01:49 PM
I'm grateful for your review, Deanna. Listening and understanding my clients' needs is always a priority for me. I'm pleased to know I could assist in securing the best deal for you efficiently. If you need further assistance or have any questions...
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Mark is awesome. From the very beginning he was up front with me and he helped me the entire process. It was very smooth sailing from the very start. I will recommend Mark and Ruoff to anyone that asks me about buying a house.
Reply from Owner
September 11th, 2025 01:50 PM
I appreciate you sharing your experience, Caleb. It's great to hear that the process felt straightforward and smooth for you right from the beginning. Being transparent and helpful is what I always strive for, and I'm glad it made a difference...
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Mark is awesome. From the very begining he was up front with me and he helped me the entire process. It was very smooth sailing from the very start. I will recommend Mark and Ruoff to anyone that asks me about buying a house.
Reply from Mark Willen, Ruoff Mortgage
September 3rd, 2025 03:54 PM
Thanks, Caleb, for your kind words. I'm really pleased to hear that the process went smoothly and that you felt supported from the beginning. It's great to know you'll be recommending me and Ruoff Mortgage. If there's anything else you need,...
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Mark went above and beyond. He was always available for questions and made sure we understood the process at all times.
Reply from Mark Willen, Ruoff Mortgage
September 3rd, 2025 03:54 PM
I appreciate your kind words, Eric. It's important to me that you felt supported and well-informed throughout the process with Ruoff Mortgage. Being available for questions and ensuring clarity every step of the way is something I prioritize....
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About
Helping people navigate the mortgage process has been the focus of my career, and much of my business comes from referrals from past clients. I’m committed to treating every customer with respect while creating a smooth, stress-free experience. I offer a variety of loan programs including Conventional, FHA, VA, and USDA financing, whether you’re buying your first home, moving up, or refinancing. You can expect honest communication and trusted guidance every step of the way. Outside of work, I have a deep appreciation for the arts, especially opera, and enjoy following Purdue, the Colts, the Cardinals, and the Blues.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional
FHA
VA
IHCDA First Time Homebuyer Loans
Down payment assistance loans
USDA
Jumbo
Investment Property
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Positions
- Ruoff Mortgage - Senior Loan OfficerAug 31st, 2016 - Current
Memberships
- NMLS #142223
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1977
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 142223
Awards
Hobbies
- Purdue sports, Opera, gardening,
- Classical Music, Travel
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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