Mark Smith
Mortgage Specialist, NMLS#1801519
I strongly believe in being available and listening to my customers to provide adequate and helpful information.
I have worked in customer service for nearly 15 years. Meeting your needs is what I do!
Family is very important to him as he... Show More
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This was very easy toget a home equity loan and Mark Smith was thorough and professional. The loan processor, Penelope, communicated daily and the entire experience felt personal despite never meeting in person.
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Reply from Mark Smith
February 27th, 2025 07:07 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Friendly. Some people acted like i knew all the terminology on what u needed from me. I never owned a house before , so it was difficult for me to figure out what u all needed. I had no idea what a declaration was., plus a few other things....
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Reply from Mark Smith
February 24th, 2025 09:32 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Very easy application process.
Reply from Mark Smith
February 17th, 2025 05:14 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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The loan processor was a nightmare. She kept asking for the same information over and over. She was very unorganized. There was very little communication. She even block the realestate agent's phone number. The loan approval would not have...
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Reply from Mark Smith
February 5th, 2025 11:16 PM
If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************. Thank you.
The person working on the closing papers, was hard to reach, we had to call several other people to get the closing done. She kepted asking the buyer for the same papers over and over. We had to put the cloisng off from 10:00 AM to 4: 00 PM...
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Reply from Mark Smith
February 5th, 2025 03:30 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Mark was excellent to work with
Reply from Mark Smith
February 2nd, 2025 11:27 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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the overall process for buy a house wasn't as pleasant as we expected.
Reply from Mark Smith
January 29th, 2025 04:57 PM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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Great experience. Thanks Mark.
Reply from Mark Smith
December 29th, 2024 04:46 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Mark was great especially returning my call very fast.
Reply from Mark Smith
December 29th, 2024 03:44 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Mr. Smith provided great service and answered all my questions in a timely manner.
Reply from Mark Smith
December 28th, 2024 12:19 AM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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About
I strongly believe in being available and listening to my customers to provide adequate and helpful information.
I have worked in customer service for nearly 15 years. Meeting your needs is what I do!
Family is very important to him as he has a family of five himself! He graduated from a small college named Campbellsville University where he was a member of the Fighting Tiger Football Team. Go Tigers! After graduation, he went on to start his career in customer service. He has served in management for one of the largest retailers in the world as well as working in personal finance. He is no stranger to finding solutions for his customers. Allow him to find the right solution for you and your family!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- CA - CA-DFPI1801519, FL - LO81748, IL - 031.0066383, IN - 49654, MI - 1801519, MN - MN-MLO-1801519, MO - MO-1801519, TN - 237192, TX - 1801519, UT - 12184985
- NMLS ID #1801519
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.