Mark Shay
Area Manager | NMLS# 995724
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Great customer focus, proactive management of the loan process. Great attention to detail and friendly service !
Easy communication, educating me on the process, and exploring options and ways to save money
Mark and his team provided excellent service throughout the entire process. As a first time home buyer, there were a lot of things that I needed to learn. Mark and Ann did a great job educating me on the process and made sure I understood what...
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Reply from Owner
June 5th, 2023 12:00 AM
Thank you for the very kind review! We greatly appreciate that. Means a lot to us!! Enjoy your new home! We are excited for you!
Customer service
The team was amazing. They were patient and honest through the whole process. I had a great experience overall !
Mark helped us with our mortgage on our primary home as well as our investment property. The process was not only quick but he and Ann are great to work with. The online portal makes the process great as well. Much appreciated!
Reply from Mark Shay
May 16th, 2023 01:11 PM
We appreciate you giving us the opportunity James! Congratulations on your new home!
Marc Carter (on Mark Shay's team) was fantastic to work with - he was personable and took time to answer all my many questions.
Communication throughout could have been better, and after discussing with Mark, I have confidence that it would be with him and his team going forward.
Mark and his team were outstanding and really good to work with. They made the entire process easy and painless from beginning to closing. Would recommend them to family and friends in a minute.
Responsive, always available and willingness to explain process patiently
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 995724
Hobbies
- Golf, fishing, boating, hiking, spending time with kids
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures