Mark Sangster - NOVA Home Loans
Senior Loan Officer | NMLS #351484
Mark has been a loan officer since 1997 and believes that there isn’t a program or product that he is not knowledgeable about. This experience translates to top notch customer service for his borrowers; and he firmly believes that the custo... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mark did a great job in taking care of not only of his client, but he took care of the transaction by communicating every step of the way. I would definately recommend him and Nova!
Reply from Mark Sangster
January 21st, 2026 03:31 PM
Your recommendation means a lot, Diane. I believe clear communication is key, and I'm pleased to hear that it made a difference in your experience. Thank you for trusting me with this process. If you ever need further assistance or have any...
read more
He took care of everything ,
he is Honest and patiece with us,
answer and expained everything.
Reply from Mark Sangster
January 6th, 2026 07:12 PM
I appreciate your feedback, Emelyn. I'm pleased to hear that you found my service thorough and transparent. My goal is to ensure all your questions are clearly answered, and I'm glad that you felt supported throughout the process. If there's...
read more
I was seeing great customer support experience I'm really appreciate you guys thank you.
Reply from Mark Sangster
December 23rd, 2025 02:28 PM
I'm glad to hear you had a positive customer support experience, Girma. It's important to me that everything goes smoothly, and I appreciate your kind words. If there's anything more I can do for you or if you have any questions, please feel...
read more
Mark responded to calls and questions whenever I made them, icluding evenings and weekends, and I really appreciated having direct access to him and his team. I felt I had personalized service with him. We have known of each other for a few...
read more
Reply from Mark Sangster
December 21st, 2025 07:38 PM
I'm grateful for your thoughtful remarks, Coty. It's important to me to be responsive and accessible, and I'm pleased to hear you felt the personalized service was beneficial. The trust you've placed in me and Nova Home Loans is truly appreciated....
read more
Very good and attentive service. The whole process took longer than expected.
Reply from Mark Sangster
December 21st, 2025 02:20 PM
Thank you for taking the time to share your experience, Lawrence. I'm glad to hear you appreciated the attentive service, though I understand the delays were not ideal. I strive to ensure a smooth and timely process, and your feedback helps...
read more
Mr. Sangster,Is an outstanding loan officer, his client relationship communication showcases his expertise in financial analysis, exceeding our target expectation and streamlining process for our loan and proving us with a revenue picture of...
read more
Reply from Mark Sangster
December 19th, 2025 05:02 PM
Thank you for your thoughtful review, Ruben. I'm glad to hear that my communication met your expectations and contributed positively to the loan process. It's important to me that I assist clients effectively, ensuring a smooth experience from...
read more
Mark was always responsive and very knowledgeable in our loan processing, he is a great asset to your company !
Reply from Mark Sangster
December 19th, 2025 07:08 AM
I'm pleased to hear that you found me responsive and knowledgeable during your loan processing, Maria. Providing reliable support is my priority, and it's rewarding to know that it made a positive impact on your experience. If there's anything...
read more
I wish the supporting staff was as awesome as Mark Sangster I was surprised by the lack of urgency, communication and execution of the Nova support staff I would turn in paperwork and would be told a week later I need something added I turned...
read more
Reply from Mark Sangster
November 26th, 2025 01:18 AM
I appreciate you sharing your experience, Douglas. I'm sorry to hear about the issues you encountered with the supporting staff. Your feedback is valuable, and I'll be sure to address these concerns to improve our processes. If there's anything...
read more
As a listing agent I truly appreciate the communication throughput the proces. I also appreciate a lender that picks up their phone.
Reply from Mark Sangster
November 16th, 2025 02:42 PM
It's great to know that you valued the communication throughout the process, Twila. I understand how important it is to be reachable and responsive, especially in real estate. If there's anything else I can assist you with, feel free to contact...
read more
Mark was the best he walked us thru the process from start to finish. Mark was always available when we had questions. I would recommend Mark to anyone for your lending needs.
Ted & Anne Lewis
Reply from Mark Sangster
November 5th, 2025 02:47 PM
Your feedback is genuinely appreciated, Ted. I'm glad to have been able to guide you through the process from start to finish. It's important to me that you felt supported and informed at every step. Thank you for considering recommending my...
read more
31–40 of 332
About
Mark has been a loan officer since 1997 and believes that there isn’t a program or product that he is not knowledgeable about. This experience translates to top notch customer service for his borrowers; and he firmly believes that the customer is in fact always right. He greatly enjoys working with first time homebuyers and seeing them receive the keys to their new home is always an extremely gratifying experience.
Married, Mark has two sons and one daughter. When not in the office, he enjoys traveling, golfing, and attending his children’s various sporting events. A little known fact about Mark is that his high school named a wrestling move after him; the “Sangster Tilt”.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
VA Loans
FHA Loans
Conventional Loans
Jumbo Loans
Bank Statement
DSCR
Purchase
Refinance Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Nova Home Loans - Loan OfficerNov 1st, 2018 - Current
Memberships
- eos
- Nevada Partners
- BBB
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1997
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #351484
- CA
- PA
View All
Achievements
- 27+ years as a Loan Officer
- 11+ years with Nova Home Loans
Hobbies
- Children Sporting Events
- Travel
- Golf
View All
Disclaimer
Mark Sangster, Senior Loan Officer, NMLS #351484 | Nova Financial & Investment Corporation, DBA NOVA® Home Loans, NMLS #3087 | BK 0902429 | Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. | 5516 S. Fort Apache Rd., Suite #120 · Las Vegas, NV 89148 | Branch NMLS #777362 | Phone: 702-216-3924 | www.nmlsconsumeraccess.org | https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/3087 | Licensed by the Pennsylvania Department of Banking and Securities | Equal Housing Opportunity |
Consumers wishing to file a complaint against a Mortgage Banker or a Licensed Mortgage Banker Residential Mortgage Loan Originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department’s website at www.sml.texas.gov . A toll-free consumer hotline is available at 1-877-276-5550.
The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov. |