Mark Robertson
Regional Vice President NMLS# 321066
I’m proud to have been born and raised in the Village of Tilton, IL, a town with less than 2300 people, to two loving, hardworking, parents who instilled in me a strong work ethic and moral compass. That work ethic came at young age from mo... Show More
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The service was efficient, effective and very professional!
They made it a bit easier to deal with the loan process when we were out of town and not able to meet in person.
Great professional service from the whole team. When Kaitlin went out of office the handoffs were seamless.
The team was AMAZING! I knew what was happening every step of the way. They took an interest in making sure I knew all options available to me. Overall, a FANTASTIC experience!
Fast and easy.
I extend my appreciation to you and your team for a literally seamless and timely refinance experience! The process went smoothly, communication was consistent and clear, questions were addressed immediately and everyone on the entire team...
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Overall it was good but sometimes i felt the disconnect in communication. It's not a major big deal but if you want to excel in service i would suggest quicker feedback and also alignment among different staff members in communicating. However...
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Both Camela and Michelle made my experience more than pleasant!
The communication was great, every step of the way. The process was quick and easy. If we had questions, they were answered immediately.
Michelle Antonio was a very pleasant and knowledgeable person to work with.
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About
I’m proud to have been born and raised in the Village of Tilton, IL, a town with less than 2300 people, to two loving, hardworking, parents who instilled in me a strong work ethic and moral compass. That work ethic came at young age from mowing grass and shoveling snow, something I’m so grateful I don’t have to do here in sunny San Diego! I graduated with a degree of science and a focus in business management and went to work for Walt Disney World in Orlando where I mastered the art of customer service. My job for Disney was problem resolution in theme parks. As a perk to that job I escorted celebrities through the theme parks during their stay. It was through that job that I got representation for acting and modeling and I moved to LA.
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Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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- NMLS# 321066
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access