Mark Mayad was extremely patient and helpful as was processor Jesse Ramirez.
Posted on January 9th, 2024 01:17 AM
I was kept informed throughout the whole process.
Everything was explained where I could understand.
The process went smooth and in a timely manner.
Reply from Mark Mayad
January 9th, 2024 09:51 PM
Thanks so very much Cindy!
Posted on May 15th, 2023 02:05 PM
Mark was great at every level of not only communication, but letting us know ahead of time what to expect and how to go about resolving matters and paperwork needed to make it through, thanks
William R Z
ROUND ROCK, TX
Posted on August 20th, 2022 02:54 PM
Multiple follow up communications to keep me updated on the process.
Doris W S
Posted on August 9th, 2022 12:45 PM
Every person I dealt with was patient, helpful, and gracious.
Richard C L
Posted on August 1st, 2022 08:09 PM
Mark explained everything to me in great detail.
Barbara J B
Posted on July 5th, 2022 05:26 PM
We got what we wanted.
Posted on June 26th, 2022 01:58 PM
Mark took a personal interest in us, explaining the steps throughout the process. We felt like he was a trusted friend who always had our best interests in mind. His communication was always clear so there were never any unpleasant surprises....
Karen S C
Posted on March 7th, 2022 02:55 PM
Mark and his assistant Jesse kept me updated and worked with me to resolve all issues. It was great experience!