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Mark Kuchik at CrossCountry Mortgage

Name: Mark Kuchik at CrossCountry Mortgage
Address: 645 W Carmel Dr Suite 170, Carmel, Indiana, 46032
Telephone: +1-317-819-3910
Rating: 4.84

Loan Officer/Regional Vice President | NMLS #13956...

4.84

(424)

Purdue University

Mortgage

Mortgage Loan Officer

Purdue University

Contact Info

(317) 819-3910

Carmel, IN

https://www.crosscountrymortgage.com/carmel-in-3809/mark-kuchik?marketing_campaign=00898

Location & Business Hours

Business Hours

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM

Sat

closed

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4.84

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Too much miscommunication and disconnection with the parts. Too much requirements and tiredness to go through

Reply from Mark Kuchik at CrossCountry Mortgag...

November 17th, 2025 08:26 PM

I appreciate you sharing your thoughts, Muhamednur. I understand that communication and the requirements can sometimes feel overwhelming. Your feedback is important, and I'll use it to help improve the experience for my future clients. If there's...

The team at CrossCountry Mortgage delivered an outstanding experience from start to finish. Throughout the pre-approval process, they were consistently available, responsive, and thorough in addressing my questions and guiding me step by step....

Reply from Owner

November 3rd, 2025 07:53 PM

Thank you, Donny, for taking the time the share your experience so others can feel confident too.

terrible communication and inaccurate information that I had to go back to your team to correct

Reply from Mark Kuchik

July 14th, 2025 11:36 PM

I'm truly sorry to hear about the communication and information challenges you encountered. It sounds like the experience was frustrating, and that certainly isn't what I aim for. If there's anything specific you'd like to discuss or any way...

We were working with Matt Madden. He was referred to us and preliminary conversations seemed to go well but, in retrospect, it was evident from the beginning that Matt failed to communicate the essential information to work with the bridge...

Reply from Mark Kuchik

June 13th, 2025 06:42 PM

We appreciate your detailed feedback, Thomas. We are sorry to hear about the challenges you faced and the frustration caused during your loan process with Matt Madden. Effective communication is crucial, and we regret that this was not your...

Respond to emails, even if to say that someone else will be answering the questions or addressing the issue.

Reply from Mark Kuchik at CrossCountry Mortgag...

November 17th, 2025 08:29 PM

I appreciate your input, Terah. Communication is crucial, and I'll focus on improving how I handle email responses to ensure you're always kept in the loop. If you have more feedback or need any assistance, feel free to reach out directly.

Responsive to all questions asked. Strongly recommend.

Reply from Owner

November 17th, 2025 08:30 PM

Thank you for your kind words, Cecelia. I'm glad my team and I could be responsive to your questions and provide the support you needed. Your recommendation means a lot to me. If you have any more questions or need further assistance, please...

Thank you very much for your attention and dedication to our mortgage loan application.

Reply from Mark Kuchik

May 16th, 2025 05:33 PM

I'm delighted to hear that you appreciated the attention and dedication to your mortgage loan application. It was a pleasure assisting you, and I'm grateful for your positive feedback.

Mark and Nick were both amazing through my entire buying process. Being a first time home buyer things get really confusing at times . Both Nick and Mark were there to answer any questions I had at anytime. They respond Immediately and are...

Reply from Owner

November 17th, 2025 08:33 PM

It's wonderful to hear about your positive experience as a first-time home buyer, Stefanie. I'm glad my team and I could assist you and make the process simple to understand. We strive to provide prompt and reliable support, and your recommendation...

received loan

Reply from Mark Kuchik at CrossCountry Mortgag...

November 17th, 2025 08:33 PM

Thank you for sharing your experience. I hope the loan process met your expectations. If you have any questions or additional feedback, please don't hesitate to reach out.

Everyone involved was great. I did not have a single issue and barely did anything but sign. Answered every question I had no matter what time it was. 10/10 stars.

Reply from Mark Kuchik

April 28th, 2025 05:35 PM

I'm thrilled to hear that your experience was seamless and that all your questions were promptly addressed. It was a pleasure assisting you, and I appreciate your kind words and perfect rating. Thank you for choosing CrossCountry Mortgage,...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Carmel, IN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #139563 | Branch NMLS #1604400

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage