

Mark Herbold at CrossCountry Mortgage
Originating Branch Manager | NMLS #251998

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Casa Grande, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi...... Show More
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Reviews from Web
Everyone was helpful. Explain everything to me.Talk to me whenever I need to talk about things. Thank you Mark.
Reply from Mark Herbold
July 10th, 2026 12:49 PM
Pamela, I appreciate your kind words and am glad to know that you felt supported throughout the process. It was my pleasure to be there whenever you needed to discuss anything. Thank you for your trust.
Everything. He and Trece definitly went above and beyond to help on this transaction.
Reply from Mark Herbold
July 7th, 2026 05:00 PM
Torie, I'm grateful for your kind words and am pleased to hear that Trece and I could go above and beyond to assist you with your transaction. Thank you for sharing your experience with us.
Mark and his team always do a great job servicing my clients through their real estate loan process. Thank you, as always!
Reply from Mark Herbold
June 12th, 2026 02:30 PM
I enjoyed working with you. Thanks for the great feedback.
The entire staff were very friendly and knowledgeable. They kept us on track and communicated with us the entrie time. I appreciated their text notifications the best because it kept me current with their requests.
Reply from Mark Herbold at CrossCountry Mortga...
June 3rd, 2026 12:27 AM
"Hi Maria, thank you so much for the wonderful review! Our entire team is thrilled to hear we kept you on track and that our text notifications helped make the process smooth for you. We know communication is key, so we're glad to know you...
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Mark was always quick to respond and very helpful at answering any questions that came up. He was the one person throughout the home buyibg process who took the time to explain things to us. Wonderful experience!
Reply from Mark Herbold
June 3rd, 2026 12:32 AM
"Hi Morgan, thank you so much for the thoughtful review! We were so happy to work with you and James and we are thrilled to hear that our team's communication and guidance made the home-buying process clearer. We know it’s a huge decision,...
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Mark and his entire team were extremely helpful throughout the entire process, they were always available and had no problem answering questions or clarifying each step of the process.
Reply from Mark Herbold
June 2nd, 2026 04:02 PM
Anthony, I appreciate your kind words about my team and me. I'm pleased to hear that we were able to assist you effectively and provide clarity throughout the process. Thank you for taking the time to share your experience.
The process was very seemless, and the communication was excellent.
Reply from Mark Herbold
May 19th, 2026 06:52 PM
I'm glad to hear that you found the process seamless and appreciated the communication, Prospero. Thank you for sharing your positive experience with me.
MArk, Trece and Lizette always do a great job even when the client is difficult to work with
Reply from Mark Herbold at CrossCountry Mortga...
May 15th, 2026 01:20 PM
I really appreciate the feedback and am looking forward to working with you again.
Thank you so much for all you do did for me and my husband I can't put in word the gratitude I feel. I will be telling my friends and family to come see Mark.
Mark thank you for believing in me and my husband.
Reply from Mark Herbold
May 11th, 2026 03:52 PM
Linda, I'm truly grateful for your kind words and am so pleased to hear about your positive experience. It was my pleasure to assist you and your husband, and I appreciate your willingness to recommend me to your friends and family.
If you're looking for a lender who will waste months of your time, jeopardize your transaction, and completely fail to perform, Mark is your guy. After stringing us along for weeks with false assurances, he dropped the ball just three days...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Casa Grande, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #251998 | Branch NMLS #2822221
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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375
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Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- 251998
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095