Marcie Michelle Hines
Branch Leader/Senior Mortgage Advisor
"We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our rela... Show More
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Business Hours
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8 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
My fiancé and I loved working with Sarah and Ashley from NEO Home Loans! They both made the process go smoothly. Sarah took time to explain every step and answer all our questions along the way. Ashley communicated with us regarding everything...
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The entire process was smooth. I enjoyed working with both Sarah and Ashley who took care of explaining each step to my financè and I as well as communicated what was needed from us In a timely fashion. If we ever buy another house in the area,...
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Made it as easy as possible
Reply from Marcie Michelle Hines
April 28th, 2025 09:01 PM
Thank you Mark!
We recently worked with the Hines Team at NEO Mortgage for our refinance, and I can't say enough great things about the experience! From start to finish, the entire team was professional, proactive, and incredibly easy to work with.Sarah, Bri,...
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We recently worked with the Hines Team at NEO Mortgage for our refinance, and I can't say enough great things about the experience! From start to finish, the entire team was professional, proactive, and incredibly easy to work with.Sarah, Bri,...
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Reply from Owner
April 28th, 2025 09:02 PM
Kimberly,
Thank you for your kind words. This is exactly the kind of experience we strive to provide for our families. Thank you for always being so responsive and on top of our requests!
Working with the Hines Team was a true pleasure and easy process from start to finish. I think from the time of initial engagement to close we were around 3 wks in total. They made refinancing our home a breeze. The Hines team excellently managed...
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Such an easy process. I applied and closed on my loan within 10 days.
Reply from Marcie Michelle Hines
March 20th, 2025 09:19 PM
Thank you for your kind words Crystal. We had such a great time working alongside you to get you in to your home!
Great team! Always helpful!
Reply from Marcie Michelle Hines
March 19th, 2025 05:16 PM
Thank you so much for your kind words Savannah. We always love getting to work with you!
My husband and I had a wonderful experience with The Hines Team. Especially Sarah and Nick during the approval process and Jill since we closed. They took the time to explain everything and there were no surprises with any steps. It was such...
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My husband and I had a wonderful experience with The Hines Team. Especially Sarah and Nick during the approval process and Jill since we closed. They took the time to explain everything and there were no surprises with any steps. It was such...
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About
"We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance. Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become."
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Bridge Loans
Fixed Rate Mortgages
DSCR Loans
Cash-Out Refinances
Bank Statement Mortgages
Home Equity Loan
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Positions
- Cornerstone Capital Bank, SSB - Federal Mortgage Loan Originator
- NEO Home Loans - Loan Officer
Year Started
2001
Time Zone
Pacific Standard Time (PST)
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Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access