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Marcella Johnson - VP | Sr. Loan Officer | NMLS ID #453329 in Staunton, VA

Marcella Johnson

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VP | Sr. Loan Officer | NMLS ID #453329

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We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    T
    Traci S K
    Charlottesville, VA
    Posted on July 16th, 2022 05:45 PM
    Helpful advice and timely responses. Thank you!
  • Encompass
    J
    Jeannine E
    Charlottesville, VA
    Posted on July 6th, 2022 02:08 PM
    Fast communication via email and phone at all hours and on weekends. Very responsive and understanding when I was frustrated over certain aspects of the process. This is our second time with Marcella and towne first mortgage. Would definitely...
    read more
  • Encompass
    C
    Christianna L D
    Charlottesville, VA
    Posted on July 4th, 2022 01:43 PM
    We were confused often by how Marcella communicated information. I would read the information literally but her instructions were misleading. We also were confused by how often the closing estimate sheet would change between each distribution...
    read more
  • google
    P
    Parker N
    Posted on April 4th, 2022 08:11 PM
    Marcella Johnson has received a review with 5 star rating from Parker N
  • google
    P
    Parker N
    Posted on April 4th, 2022 08:11 PM
    Marcella Johnson has received a review with 5 star rating from Parker N
    Reply from Marcella Johnson
    April 7th, 2022 01:26 PM
    Thank you, Parker!
  • Encompass
    P
    Parker K N
    Charlottesville, VA
    Posted on April 4th, 2022 08:11 PM
    Marcella communicated every step of the way and responded quickly to any questions
  • Encompass
    J
    Joseph W E
    Crozet, VA
    Posted on April 4th, 2022 07:27 PM
    Marcella was great to work with
  • Encompass
    S
    Simona E B
    Crozet, VA
    Posted on March 27th, 2022 01:20 AM
    Marcella is knowledgeable and professional. We only had phone or email contact, but she was always patient, polite, and responsive and took the time to listen to my concerns and found solutions to all the hiccups that appeared on the way from...
    read more
  • Encompass
    A
    Anna M K
    Charlottesville, VA
    Posted on March 22nd, 2022 02:16 PM
    Very responsive and kept us informed all the way through. A pleasure to work with
  • Encompass
    L
    Luc O
    Nellysford, VA
    Posted on March 3rd, 2022 01:50 AM
    We; Denise and I; are enormously grateful and value our interaction with TowneFirst Mortgage since our initial contact early in 2021 through our eventless closing experience on March 1st, 2022.In summary, the interaction with Marcella Johnson...
    read more
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    About
    We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Bridge Loans
    USDA Loans
    Reverse Loans
    Specialities
    FHA
    VA
    Jumbo
    Conventional
    USDA
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    Positions
    • Atlantic Coast Mortgage, LLC - VP and Sr. Loan Officer
      Jul 17th, 2025 - Current

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID #453329
    • Licensed in VA
    Disclaimer
    Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)