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Guild Mortgage - Makinley Cook
Branch Manager | NMLS# 1404774

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
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Reviews from Web
Makinley took the time to explain information to me and ensured I was getting the best interest rate
Reply from Makinley Cook
June 18th, 2024 03:14 PM
I'm thrilled to hear that you had a positive experience with me at Guild Mortgage, Rena! Ensuring that my clients understand the process and receive the best interest rates is always my top priority. Your trust and satisfaction are incredibly...
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Guild Mortgage - Makinley Cook has received a review with 5 star rating from A G U
Great with answering any questions we had and always responding in a timely manner.
Refer to the previous response. Also, I never met Makinley, spoke with her very few times, because texting is her main mode of communication. Very unprofessional, in my opinion.
Reply from Makinley Cook
June 11th, 2024 04:03 PM
We are sorry that you had this experience and thank you for sharing this concern. We've taken note of your feedback and are committed to resolving this matter promptly. Our team will contact you soon to address this. Your satisfaction is important...
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The were fast, proficient, friendly and helpful.
Reply from Makinley Cook
June 3rd, 2024 12:44 AM
Thank you for the kind review! I hope if you ever need anything in the future you will reach out!
I’ve worked with Makinley several times and she always provides outstanding service! She walks me through any questions in a simple way and responds super quick when I know she has several other clients she’s helping at the same time
Working with Makinley as a lender has been an absolute pleasure! Her expertise and efficiency have been instrumental in helping me close deals smoothly and on time. Her dedication to providing exceptional customer service sets her apart in...
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Reply from Makinley Cook
June 9th, 2024 01:56 PM
Joseph, I can't thank you enough for this stellar review! It brings immense joy to know that you had such a positive experience working with me on your recent purchase. Guiding customers through the process in a seamless and stress-free manner...
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Communication was on point. Everyone was easy to work with and very accessible - which is appreciated.
Reply from Makinley Cook
June 9th, 2024 11:59 AM
Hey John, thanks for taking the time to rate and review your experience with me at Guild Mortgage. I'm delighted to read that you found our communication and accessibility met your needs for your purchase. Your satisfaction is my top priority...
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The process was made easy and was very timely. Everything went well and we got great service and a great rate.
Reply from Makinley Cook
June 8th, 2024 03:16 PM
I appreciate your positive feedback, Alyssa. It's wonderful to hear that you found the process easy and timely. At Guild Mortgage, we always strive to provide great service and competitive rates to our customers. Your satisfaction is a testament...
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MaKinley is always the best to work with. Her knowledge and support are best in the business. I highly recommend Makinely!
Reply from Makinley Cook
June 8th, 2024 12:24 PM
I'm thrilled to hear that you had a positive experience working with me Bryan. Your kind words and the trust you put in my knowledge and support means more than I can express. I'm always here to help you with your mortgage needs at Guild Mortgage....
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Greater Atlanta Homebuilders Association
Year Started
1960
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1404774
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Disclaimer
I am authorized to do business in the states of Alabama, Florida and Georgia.; NMLS ID: 1404774; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.