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Mackenzie Smerdon - Senior Loan Officer in Salem, NH
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Mackenzie Smerdon

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Senior Loan Officer

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Mackenzie Smerdon (NMLS #2168053) is a premier mortgage loan officer and local lending expert in Salem, New-Hampshire. Specializing in first-time homebuyer programs, conventional loans, FHA, VA, and refinancing, Mackenzie provides comprehen... Show More
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Business Hours
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9 AM to 5 PM(Open now)
Sat
closed
Sun
closed
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5 Star
99%
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1%
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Reviews from Web
  • SFTP
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    Colby F
    Deerfield, NH
    Posted on February 4th, 2026 10:54 PM
    Mackenzie was practically always available with any questions or concerns I had and was incredibly helpful and pleasant thoughout the entire home buying process. I would reccomend her to anyone!
    Reply from Mackenzie Smerdon
    February 20th, 2026 06:00 PM
    Colby, thank you for sharing your experience. I'm happy to know that my availability and assistance made the home buying process smoother for you. Your recommendation means a lot to me, and I'm glad I could be of help throughout your journey....
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    Kevin R
    Atkinson, NH
    Posted on January 20th, 2026 08:55 PM
    We had a great experience because Mackenzie was outstanding. Her communication was clear, timely, and professional throughout the entire process. She was attentive, knowledgeable, and made everything seamless from start to finish. Truly top-tier...
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    Reply from Mackenzie Smerdon
    February 4th, 2026 08:55 PM
    Kevin, I appreciate your thoughtful review. I'm pleased to hear that I was able to provide clear and professional communication throughout your experience, making the process seamless for you. It's important to me to offer top-tier service...
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    Ludmila M
    Concord, NH
    Posted on January 10th, 2026 04:26 AM
    Mackenzie was always there and willing to answer any questions we had! Very knowledgeable and made sure to help us feel like we had someone on our side to help us through this journey! As first time home owners, we are very appreciative to...
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    Reply from Mackenzie Smerdon
    January 26th, 2026 05:34 PM
    Thank you very much for your kind feedback, Ludmila. I'm glad to hear that you found the process supportive and that it was helpful to have someone guiding you through your first home purchase. Ensuring that first-time homeowners feel supported...
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    Sandra M
    Nashua, NH
    Posted on December 23rd, 2025 10:28 PM
    communication, friendly and always available
    Reply from Mackenzie Smerdon
    January 8th, 2026 03:44 PM
    I appreciate your kind feedback, Sandra. I'm glad to know that effective communication and availability were key components of your experience. It's always my goal to ensure a seamless and friendly process for every client. If you have any...
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    Erika H
    Atkinson, NH
    Posted on December 20th, 2025 06:24 PM
    Every bit of this experience was pleasant and rewarding. As first time homebuyers, and self-employed entrepreneurs, we got everything we needed from information, to patience and high-quality comfort on closing day . I even found peace of mind...
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    Reply from Mackenzie Smerdon
    January 5th, 2026 07:20 PM
    I'm truly grateful for your kind words, Erika. It's rewarding to hear that the experience was pleasant and met your needs as a first-time homebuyer. I understand how important clarity and comfort are in this process, especially when working...
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    William L
    Hampstead, NH
    Posted on November 30th, 2025 05:04 PM
    Mackenzie was amazing throughout the whole process! She was always available to answer any questions and very knowledgeable on all matters!
    Reply from Mackenzie Smerdon
    December 15th, 2025 05:05 PM
    I'm pleased that my availability and expertise made a positive impact on your experience, William. It's important to me that all your questions were addressed along the way. If you ever have more questions or need further assistance, don't...
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  • SFTP
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    Stephanie D
    New Boston, NH
    Posted on November 18th, 2025 10:48 AM
    We bought a house while being outside of the country. Mackenzie and team really personalized their service to us, making sure most of our communication happened via email and calls during our time windows, often staying late on the East Coast....
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    Reply from Mackenzie Smerdon
    December 3rd, 2025 03:49 PM
    I'm glad to hear that the personalized service worked out well for you, Stephanie. It was important for me to ensure that we communicated effectively despite the time differences. I'm pleased that the process felt easy for you. If there's anything...
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    Katie O
    Hopkinton, NH
    Posted on November 14th, 2025 02:20 PM
    Mackenzie is a true professional who demonstrates knowledge, skill and understanding of the product and service she offers. She alongside with her team are responsive and I can count on them to collaborate and support the loan process with...
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  • SFTP
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    Tabitha E
    Methuen, MA
    Posted on November 7th, 2025 11:08 AM
    From start to finish Mackenzie has been very helpful with everything..She is a delight to work with i highly recommend her.
    Reply from Mackenzie Smerdon
    November 24th, 2025 07:16 PM
    It's gratifying to know that you found the process helpful from start to finish, Tabitha. I appreciate your kind recommendation and am glad I could assist you with your cash-out refinance. Should you have any questions or need further support...
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  • SFTP
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    David E
    Methuen, MA
    Posted on November 4th, 2025 11:39 AM
    Every one involved with the process was very helpfu.
    Reply from Mackenzie Smerdon
    November 19th, 2025 07:56 PM
    I appreciate you sharing your experience, David. It's good to know that you found everyone involved in the process to be helpful. If you have any other questions or needs down the line, please feel free to reach out. Thank you for trusting...
    read more
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    About
    Mackenzie Smerdon (NMLS #2168053) is a premier mortgage loan officer and local lending expert in Salem, New-Hampshire. Specializing in first-time homebuyer programs, conventional loans, FHA, VA, and refinancing, Mackenzie provides comprehensive home financing solutions with Embrace Home Loans. Kenzi Smerdon brings extensive experience and a reputation for exceptional service to her role as Senior Loan Officer at Embrace. With a steadfast commitment to transparency, Kenzi ensures her clients feel informed and empowered throughout the home-buying journey. Contact Mackenzie today to explore your home loan options and get pre-approved!
    Products & Services
    Mortgage Loan Officer
    Mortgage Refinance
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    Positions
    • Embrace Home Loans - Senior Loan officer
      Dec 16th, 2024 - Current

    Year Started

    2024

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 2168053
    Disclaimer
    Equal Housing Lender

    Embrace Home Loans, LLC. is an Equal Housing Lender

    Embrace Home Loans, LLC. | NMLS ID # 2184
    25 Enterprise Center | Middletown, RI 02842 | Toll Free: 833-242-5820

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    NMLS Consumer Access: http://www.nmlsconsumeraccess.org
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    Embrace Home Loans, Inc. NMLS ID # 2184 is licensed in AL, AZ (Lic.#BK-0906375), AR, CA Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, CO (Lic.#096162) Regulated by the Division of Real Estate, CT, Licensed by the Delaware State Bank Commissioner to engage in business in Delaware (Lic.#7317, Exp.12/31/2017), DC, FL, GA (Lic.#12848), ID, Illinois Residential Mortgage Licensee, IN, IA, KS, Supervised Lender Licensee (#SL0000625), KY, LA, ME, MD, MA Mortgage Lender & Mortgage Broker (Lic.#MC2184), MI, MN, Mississippi Licensed Mortgage Company, MO, NE, Licensed by the New Hampshire Banking Department, Licensed by the New Jersey Department of Banking and Insurance, NM, NY Licensed Mortgage Banker - NYS Department of Financial Services, NC, ND, OH, OK, OR (Lic.#ML322), PA, Rhode Island Licensed Mortgage Lender and Mortgage Broker, SC, SD, TN, TX, UT, VA, WA, WV, WI.