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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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5.0
Encompass
A
Alexandra A S
Austin, TX
Posted on February 5th, 2024 10:40 PM
Lynn worked around the clock to really educate and advocate for me in every step of this process. I just felt extremely taken care of by Lynn which was needed as a first-time home-buyer!
5.0
Encompass
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Joo H P
Austin, TX
Posted on January 14th, 2024 04:18 PM
Very knowledgeable and professional
5.0
Encompass
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Taylor M
Austin, TX
Posted on January 7th, 2024 08:59 PM
She was very knowledgeable
5.0
Encompass
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John S C
Amarillo, TX
Posted on September 27th, 2023 01:37 PM
lynn was very precise in what she needed and gave us the best advice
5.0
Encompass
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Brock J K
Austin, TX
Posted on June 15th, 2023 02:59 PM
Lynn was amazing throughout the entire loan process and helped us the entire way! Would definitely recommend and can't wait to work with her again!
5.0
Encompass
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Jennifer P
Spicewood, TX
Posted on March 27th, 2023 01:34 PM
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3.66
Encompass
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Saybl S
Florence, TX
Posted on November 18th, 2022 05:20 PM
My circumstances were difficult, it’s not Lynn fault just very challenging with my student loans and having a difficult time getting the correct information and documentation needed for the loan. Economic issues also do not help, but in the...
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5.0
Encompass
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Barbara C B
Spicewood, TX
Posted on August 9th, 2022 03:45 PM
We were both a little overwhelmed by all the paperwork needed, and Lynn was always pleasant and patient throughout. She took the scary out of a very daunting task. Thanks to Lynn and Hometrust!
5.0
Encompass
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Francisco B
Buda, TX
Posted on July 13th, 2022 03:32 AM
Got the Job done!!!!
5.0
Encompass
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Lisa A S
Georgetown, TX
Posted on July 11th, 2022 02:08 PM
Lynn got us closed in 19 days! She communicated quickly, was available after hours to answer questions, and made us a priority in order to get us locked in at the lowest rate possible right as rates were about to jump. Would highly recommend...
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