Luis Hernandez
Branch Manager | NMLS# 450225
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 8 PM
Thu
8 AM to 8 PM
Fri
8 AM to 8 PM(Open now)
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Reviews from Web
Was great
Reply from Luis Hernandez
September 4th, 2026 02:44 PM
We appreciate your feedback, Santiago. It's great to hear that your experience with Luis was positive.
Luis was very responsive from day 1 when I had to make a sudden change from another lender after putting a contract on a home. Luis was patient, understanding and very knowledgeable about down payment assitance programs and understanding my...
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Luis listened to any issues I had and worked hard to resolve them
Reply from Luis Hernandez
August 17th, 2026 04:33 PM
Thank you for sharing your experience, Kirstin. We're pleased to hear that Luis was attentive to your concerns and worked hard to resolve any issues. Your satisfaction is important to us, and we're grateful for your feedback.
The entire team was always available and answered any ridiculous questions that I had. They were very knowledgeable and helpful every step of the
Reply from Luis Hernandez
August 17th, 2026 04:05 PM
Thank you, Brandy. We're pleased to hear that our team's availability and knowledge made a positive impact on your experience. It's great to know we could assist with all your questions along the way.
Great communication
Reply from Luis Hernandez
August 12th, 2026 03:14 PM
Thank you, Jessica. I appreciate your feedback on the communication. It's important to me to keep everything clear and open throughout the process.
Very professional and knowledgeable.
.
Luis and his team is the best , they helped us navigate our unique situation. Without them we wouldn't have been able to obtain our house. Thank you for the time and patience that our process took. You guys are the best and will recommend your...
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From the very fist phone call to the last luis was very helpful and informative.
Reply from Luis Hernandez
July 7th, 2026 01:58 PM
Thank you, Diego. I'm pleased to hear that you found my assistance helpful and informative from start to finish. If you ever have more questions or need further assistance, please feel free to reach out.
Communication and support
Reply from Luis Hernandez
July 7th, 2026 01:59 PM
Melissa, I appreciate your feedback. I'm glad to hear that the communication and support met your expectations. If you ever need anything else or have questions, feel free to reach out.
very friendly, always available when needed, & super helpful
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 450225
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Hobbies
- Running and Biking
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures